To work in a reputable firm where I can excel my skills to solve challenging and demanding tasks to achieve the organization goals.
o Customer Support Representative and E-Commerce Executive
Resolving queries of U.S based customers through inbound calls and other online platforms like eBay, Amazon and Newegg etc.
Approving returns/refunds/replacement request from customers with respect to company updated policies.
Handling PayPal for payments and refunds.
Creating and Issuing Return merchandise authority (RMA) to customers for authorizing to requests e.g. Returns, replacement approval.
Maintain daily Sales sheet on Excel
Maintaining the inventory and locations
8 months of experience in Habib University (Contractual) Present
Role and Responsibilities
o Store Officer
▪ Maintain daily sales sheet on Excel
▪ Maintaining the inventory by quantity
▪ Cash management
▪ Request generate to procurement through Oracle (People Soft).
▪ Purchase order and inventory in, out through POS.
▪ Inventory management
▪ Auditing of inventory
o Store officer
To check all the process from receiving the inventory till issuance of the inventory to different unit for the manufacturing.
Approvals from merchandiser.
Check the Quality (QC)
Locating the inventory into bins