To secure a position in a well reputed organization offering opportunities in a challenging environment for personal growth and career development.
To meet the challenges of organization.
Providing Hosted PBXes solutions to customers.
Ensuring the performance of system through active monitoring of
traffic.
Troubleshooting and support to Hosted PBX, SIP TRUNK,.
Development of enterprise PBXes and Call center and their
continuous integration with CRM.
System administration of LINUX/UNIX based voice enterprise
and client servers.
Automating regular maintenance activities through bash scripting
and CRONs.
Integrating open source github codes with existing infrastructures
to increase productivity.
Configuring auto alerts.
Designing FTP solutions for call recordings of call centers.
Providing auto dialer solutions.
Syncing primary and secondary voice servers to keep them up to
date.
Ensuring risk free environments through complex routing
scenarios and limit configurations.
Active updating and upgradation of voice servers.
Design and implementation of Audio Conferencing servers.
Development and implementation of open source CDRs and real
time Monitoring tools
Preparation of SOPs and Manuals.
Training sessions of Customer on new Deployment.
.Manage the intranet and internet services for 700+ internal users.
Manage the day to day problems of users with instant solution.
Coordinate with client for any new Application deployment.
Manage and maintain VOIP servers.
Conduct the training session with Team Leads and CROs.
Provide technical support on daily basis complaints of GDC
Manage computer software, hardware installation and
management.
Look after maintenance of all computers, printers, network
devices and all servers in data center.
Maintain DC, ADC, File Server, Backup Server, ISA/TMG
Server and
Antivirus Server in Windows Server 2003/2008 Environment.
Worked in pakistan largest telecommunication company as internee.I worked there in two departments one is wireless and other is transmission.