Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share  
Maintain project timelines to ensure tasks are accomplished effectively
Develop, implement, and maintain budgetary and resource allocation plans
Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
Resolve internal staff conflicts efficiently and to the mutual benefit of all involved 
Design strategy and set goals for growth
Set policies and processes
Ensure employees work productively and develop professionally 
Evaluate and improve operations and financial performance
Direct the employee assessment process
Prepare regular reports for upper management  
Ensure staff follows health and safety regulations 
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors) 

Establish realistic goals and implement action plans for achieving set objectivesGuide and direct project team members to ensure compliance with set standards, procedures, and guidelines.Ensure availability of financial, material and human resources required to complete a project successfullyEvaluate the progress of a project to detect limitations or faults to seek solutions to a more efficient processDevelop internal communication strategies useful in ensuring communication between various departments of an organizationUse specialized tools and techniques to delegate and ensure even distribution of tasks to project team members.Participate in educational programs to update job knowledge and expand personal networkMotivate team members to meet project goals by effectively carrying out their responsibilitiesProffer solutions effective in meeting set targets and satisfying client requirementsManage every aspect of a project, including its planning, communication, risk assessment, and resources.Establish realistic goals and implement action plans for achieving set objectives Guide and direct project team members to ensure compliance with set standards, procedures, and guidelines. Ensure availability of financial, material and human resources required to complete a project successfully Evaluate the progress of a project to detect limitations or faults to seek solutions to a more efficient process Develop internal communication strategies useful in ensuring communication between various departments of an organization Use specialized tools and techniques to delegate and ensure even distribution of tasks to project team members. Participate in educational programs to update job knowledge and expand personal network Motivate team members to meet project goals by effectively carrying out their responsibilities Proffer solutions effective in meeting set targets and satisfying client requirements Manage every aspect of a project, including its planning, communication, risk assessment, and resources.














Skills: Customer Interaction · Service Improvement · Customer Service Management · Customer Engagement · Communication · Problem Solving · Project Management · Process Improvement · Infrastructure · Information TechnologySkills: Customer Interaction · Service Improvement · Customer Service Management · Customer Engagement · Communication · Problem Solving · Project Management · Process Improvement · Infrastructure · Information Technology

Building and maintaining position relation with our partners.
To research the IT distribution supply chain.
To meet with and develop strong business relationships with relevant iT vendors (HP, Cisco, Dell, Lenovo, Netapp).
Process quotes and orders.
Coordinate and Raise bids.
Deal registration.
Process returns.
Ensure all customer reporting is accurate and complete in a timely fashion.
Resolve finance queries within an agreed SLA.
Support External account directors by managing day to day customer requests and proactively service customer IT product needs within agreed SLA’s.
Chase orders and lead times from our internal or external support functions.
Answer customer inquiries.
Act as a trusted business advisor to the customer and utilise the knowledge of products, technology and services to help customers grow and thrive.
To meet with and develop strong business relations with relevant customers.

Outbound sales

Core responsibilities are to work with customers to find what they want, create solutions and ensure a smooth sales process on Final Expense program , Auto Ins , Home Security .