Work with brand team and team like advertising, creative and social media for creating effective strategies. 
Assit in analyzing and reporting of sales.
Handle all customers inquiries on all digital platforms.
Order cycle management
Ensure compliance with sops of customer management.
Prepare daily sales report.

Respond to customer queries in a timely and accurate way,via phone,email or chat.
Identify customer needs and help customers use specific features.
Update our internal databases with information about technical issues and useful discussions with customer.
Share feature requests and effective workrounds with team members.
Inform customers about new features and functionalities.
Followup with customers to ensure their technical issues are resolved.
Gather customer feedback and try to convert them in sales.

Record keeping of personal data of employees.
Posting jobs on different platforms for desired position.
Maintaining all social media accounts like fb, instagram & LinkedIn.
Other task assigned by head of department.
Hiring recommendations - scheduling potential candidates for interviews and conducting orientation.

To generate quality leads that result in sales.
Cold calling to arrange meetings with potential customers to prospect for business.
Work with team to achieve sales performance targets.
Develop and maintain client portfolio Online commodity Trading Financial Market Research to be updated with previous and present market trends.

Maintain personal record of employee
Hiring receommendations - scheduling potential candidates for interviews and conducting orientations.
Manage all events like any match held between employees and birthday celebrations of employees.