A dynamic and multitalented professional with exceptional financial knowledge having degree of MBA. Versatile skill set with experience in customer services, sales, and written and oral communication. Excellent in utilization of all resources to achieve personal and organizational growth.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet andwelcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receiveletters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)
To oversee that proper assistance is being provided to customers by the Front Desk Officer(s).
To Check the services rendered to general public by maintaining liaison with staff.
To check Attendance Management System, cleanliness of center and other equipment’s.
Prepare and Maintenance of Accounts (Journal Vouchers, Ledger, Balance Sheet)
Prepare Bank Reconciliation Statements
Sales Persons Analysis
Resolve Customer Complaints by Providing Online Resolution and sales acquisition.
Provide Information to Customers about products and services.
Up sell products & services and check billing issues.
Follow-up on customer inquiries which not immediately resolved.
Respond to customer requests & recommend process improvements and provide after sales sevices
Open new accounts
Prepares clearance
Acceptance of utility bills
Make Pay Orders, Demand Drafts
Customer Services
Sales amd promotion of medicines at pharmacies, medical stores and to medical practitoners, doctors