概要

A dynamic and multitalented professional with exceptional financial knowledge having degree of MBA. Versatile skill set with experience in customer services, sales, and written and oral communication. Excellent in utilization of all resources to achieve personal and organizational growth.

项目

Certificate in Strategic Entrepreneurship, (SEG)

工作经历

公司标识
Front Desk Officer
Velocity Health & Fitness (Amanah Mall)
Apr 2020 - 代表 | Lahore, Pakistan

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet andwelcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receiveletters, packages etc. and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Take up other duties as assigned (travel arrangements, schedules etc.)

公司标识
Customer Relationship Officer
Punjab Land Records Authority – PLRA
Mar 2018 - Mar 2020 | Lahore, Pakistan

To oversee that proper assistance is being provided to customers by the Front Desk Officer(s).
To Check the services rendered to general public by maintaining liaison with staff.
To check Attendance Management System, cleanliness of center and other equipment’s.

公司标识
Assistant Manager (Accounts & Finance)
Friends Environmental Solutions (FES)
Jan 2017 - Feb 2018 | Lahore, Pakistan

Prepare and Maintenance of Accounts (Journal Vouchers, Ledger, Balance Sheet)
Prepare Bank Reconciliation Statements
Sales Persons Analysis

公司标识
Customer Services Executive (CSE)
Ufone GSM
Dec 2010 - Nov 2015 | Lahore, Pakistan

Resolve Customer Complaints by Providing Online Resolution and sales acquisition.
Provide Information to Customers about products and services.
Up sell products & services and check billing issues.
Follow-up on customer inquiries which not immediately resolved.
Respond to customer requests & recommend process improvements and provide after sales sevices

公司标识
Operations Officer
NBP (National Bank Of Pakistan)
May 2008 - Aug 2009 | Lahore, Pakistan

Open new accounts
Prepares clearance
Acceptance of utility bills
Make Pay Orders, Demand Drafts
Customer Services

公司标识
Sales Promotion Officer
Rahat Enterprises Pvt Ltd
Jan 2009 - May 2009 | Lahore, Pakistan

Sales amd promotion of medicines at pharmacies, medical stores and to medical practitoners, doctors

学历

COMSATS Institute of Information Technology
硕士, , MS/MBA in Finance‎
CGPA 2.7/4
2010
University of the Punjab
学士, , B.Com‎
Advanced & Cost Accounting, Business Law,
所占比重 61%
2007
Punjab College of Information Technology (PCIT)
中级/A级, , F.Sc Pre-Engineering‎
Physics
所占比重 50%
2005
Army Public School, Mehfoozpura, Lahore Cantt
大学入学/0级, 科学, Matric in Computer Science‎
Science
所占比重 75%
2003

技能

熟练 team lead
熟练 Excellent Verbal and Written Communication
熟练 Marketing
熟练 Customer Marketing
熟练 Database Management 
熟练 Recruitment Plans
中级 Sales Acquisitions
熟练 Scale Management
熟练 Very good written communication
熟练 عمليات خدمة العملاء

语言

熟练 旁遮普语
熟练 英语
熟练 乌尔都语

Ayyaz 联系人

Muhammad Ajmal Ajmal Khan
Hyper Resource Management (PVT) Ltd.