Al Muslim Goods is a transport contractors of the most popular medicine companies of Pakistan such as:
GlaxoSmithKline Pakistan Pharma & CHC.Hamdard laboratories (waqf) Pakistan.AGP Pvt Ltd.And More Companies
As Asst. Manager i performed following below duties:
·         Correspondence through written and verbally with internal and external officials on daily basis.
·         Attending monthly, quarterly management review meetings.
·         Preparation of goods shipment plan and arranging the vehicles such as which size of container required for the goods shipment by comparing goods weight, dimension.
·         Strict monitoring to the supervisors and assistants and giving instructions to them in case of any issue/problem by using expertise/ experience in transport management.
·         To dispatch of fleet in form of groups / caravans to ensure support and security.
·         To preparation of all kinds of transport documents by manual and computerized.
·         Keeping and track all kind of dispatched goods records and verify vendor billing.
·         Provide information to the clients about their shipments.
·         Having excellent knowledge of the each and every transport route across Pakistan.
·         Expert in best vehicles tracking software (Satellite Tracking System) i.e Teltonika.
·         Daily Correspondence with all stakeholders.

As a cash officer i performed following below duties:
·         Handling of Teller Services Counters which includes processing Cash, withdrwal, Clearing, Collections & Remittances (Pay orders, Drafts) utility bills, inward/outward collections.
·         Reconcile cash drawer by providing cash transactions, counting and packaging currency and coins.
·         Maintains supply of cash and currency & turns in excess cash and mutilated currency to head teller.
·         Complies with bank operations and security procedures by participating in all dual- control functions, maintaining customer traffic surveys.
·         Serves customers by completing account transactions.
·         Ensure strict compliance to SBP prudential regulations.
·         Processing of withholding tax and account to account transfer.
·         Maintain strict vigil in order to track suspicious transactions through cash, clearing remittance & collection of instruments.
·         Maintain customer confidence and protects bank operations by keeping information confidential.
·         Contributes to team efforts by accomplishing related results as needed.

I-Logistics Pvt Ltd is a transport contractors of the most popular FMCG companies of Pakistan such as: Dalda Foods Pvt LtdHilal Foods Pvt Ltd Lotte Kolson Pvt LtdAnd Some More Companies.
As a logistic coordinator i performed following below duties:
·         Coordination & correspondence with customers regarding movement of cargo to upcountry and all attached general operations.

Work to improve the logistics process by negotiating with suppliers and customers, increasing efficiency, reducing unnecessary steps, and creating innovative solutions for logistical issues.
Analyze the financial impact of logistical processes and proposed changes to determine maximum efficiency in terms of routing, transportation modes, and resources while continuing to meet customer requirements.

·         Coordinate and overseeing all supply chain operations.

Assess and resolve issues relating to transportation, customer problems, and logistics systems.

·         Email tracking reports to all customers about trailer activities.
·         Check and reconciled internal with external data and posting in ERP systems.
·         Reporting to General Manager, maintenance monthly payroll report.
·         All general work assigned to me.

As CRO i performed following below duties:
·            Take inbound & outbound calls, provide accurate, satisfactory answers to their queries and concerns.
·            Log their information and also resolve customer queries, monitor alarms and take prompt actions.
De-escalate situations involving dissatisfied customers, offering patient assistance and support
·            Call customers to inform them about generating critical alarms in their vehicles.
·            Help to train new employees and inform them about the company’s customer management policies.
·            Handling snatch/theft vehicle’s scenarios.
·            Dealing with security officials, local police and different LEAs.
·            Handling customer complaint, tickets and resolve issues.

MIGTC is a transport contractors of the most popular companies of Pakistan such as:
United ImpexPak Arab Refinery (PARCO)Orient Petroleum Pak Insulation Pvt Ltd etc).
 As Logistics Officer i performed following below duties:

Correspondence (written & verbal) with customers regarding movement of cargo and negotiation on daily rates of transportation.
Maintain detailed and accurate logistics data for daily, weekly, and quarterly reports, customer issues and resolutions, work logs, and schedule documentation.
Analyzing and optimizing logistical procedures.
Ensuring the safe and timely pick-up and delivery of shipments.
Monitoring shipments, costs, timelines, and productivity.
Liaising and negotiating with customer & truck drivers.

·         Plan and track the shipments according to customer requirements.
·         Prepare accurate reports for upper management.

Continually reviews freight costs, daily transportation rates, and to keep costs down where possible
Answering customer queries.