I am a graduate and having experience of 5 years being a Support Quality Assurance Executive & Data Entry agent having experience of working in T.R.G (IBEX GLOBAL) I have started my career from ground level and have a spark and interest to go above the par and serve my organization and nation efficiently.
Now a day I am working as an Support Department Quality Assurance Executive (Telenor ) which is under processing in IBEX Global.
Daily conduct huddles to follow daily updates
Refresher and training
Real time feedback given to our low performers CSE’s
Client calibration
Call evaluation
Processed and compliance
Reporting