Working in an organization that offers professional development and interesting managerial challenges in the area of business operations management.
Gathering, measuring, and combining multiple sets of data to reveal clear, actionable insights.
Work with executives and business leaders to identify opportunities for improvement.
Create reports for internal teams.
Structure large data sets to find usable information.
Work with a team of analysts and other associates to process information.
Create presentations and reports based on recommendations and findings.
Collaborate with team members to collect and analyze data.
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
• Maintain office equipment
• Design and implement office policies
• Establish standards and procedures
• Organize office operations and procedures
• Prepare time sheets
• Control correspondences
• Verify receipt of supply
• Check stock to determine inventory levels
• Design filing systems
• Ensure filing systems are maintained and up to date
• Ensure personnel files are up to date and secure
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Job duties include serving customers and preparing food. Customer service responsibilities include greeting customers, taking orders, and completing customer transactions on the cash register. Food preparation duties include preparing menu items and assembling orders.