概要

Working in an organization that offers professional development and interesting managerial challenges in the area of business operations management.

项目

Restaurant data analytics
inventory management system
Haleem Ghar PWD Branch

工作经历

公司标识
Assistant Corporate services manager
Haleem Ghar
Feb 2021 - 代表 | Islamabad, Pakistan

Gathering, measuring, and combining multiple sets of data to reveal clear, actionable insights.
Work with executives and business leaders to identify opportunities for improvement.
Create reports for internal teams.
Structure large data sets to find usable information.
Work with a team of analysts and other associates to process information.
Create presentations and reports based on recommendations and findings.
Collaborate with team members to collect and analyze data.

公司标识
Restaurant Branch Manager
Haleem Ghar
Feb 2021 - Jan 2022 | Islamabad, Pakistan

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

公司标识
Office Manager
SAB ENGINEERING CONSULTANTS
Apr 2015 - Jan 2021 | Islamabad, Pakistan


• Maintain office equipment
• Design and implement office policies
• Establish standards and procedures
• Organize office operations and procedures
• Prepare time sheets
• Control correspondences
• Verify receipt of supply
• Check stock to determine inventory levels
• Design filing systems
• Ensure filing systems are maintained and up to date
• Ensure personnel files are up to date and secure

公司标识
Assistant Unit Business Manager
KFC Pakistan
Feb 2012 - Dec 2015 | Islamabad, Pakistan


Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

公司标识
Team members
KFC Pakistan
Mar 2009 - Jan 2012 | Peshawar, Pakistan


Job duties include serving customers and preparing food. Customer service responsibilities include greeting customers, taking orders, and completing customer transactions on the cash register. Food preparation duties include preparing menu items and assembling orders.

学历

www.coursera.org
证书, ‎
Online : Food & Health
Completed
2023
Qurtaba University of Science and Information Technology
学士, 理工学士, ‎
Computer Science
2016
Skill Development Council
大专, Restaurant Management‎
Food Safety, Shift Management, Profit & Loss Statements, Food Cost
Completed
2015

技能

中级 Achieve Results
中级 Data Analytics
中级 Interpersonal Engineering
中级 Negotiation Skills
中级 Planning And Execution
熟练 Restaurant & office Management

语言

熟练 普什图语
中级 英语
中级 乌尔都语

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