Burger Lab (Fast Food Restaurant)

Responsibilities: Working as a: Branch Manager:

Business activities:

• Taking responsibility for the business performance of the restaurant.
• Analyzing and planning restaurant sales levels and profitability.
• Organizing marketing activities, such as promotional events and discount schemes.
• Preparing reports at the end of the shift/week, including staff control, food control and sales.
• Creating and executing plans for branch sales, profit and staff development.

Front-of-house:

• Coordinating the entire operation of the restaurant during scheduled shifts.
• Managing staff and providing them with feedback.
• Responding to customer complaints.
• Ensuring that all employees adhere to the company's uniform standards and policies.
• Meeting and greeting customers and organizing table reservations.
• Recruiting, training and motivating staff.
• Organizing and supervising the shifts of kitchen, waiting and cleaning staff.

Housekeeping:

• Maintaining high standards of quality control, hygiene, and health and safety.
• Checking stock levels and ordering supplies.
• Preparing cash drawers and providing petty cash as required.
• Helping in any area of the restaurant when circumstances dictate.

(Kentucky Fried Chicken) Karachi.
KFC describes as a major Quick Service Restaurant (QSR) operator inPakistan, which has been established for just over 10 years. It serves mainly chicken related items and also offers add ups to its consumers as well. KFC to introduce a new set of healthier products that would be mainly targeted at health conscious people. Its target market would largely be based on segmentation of age, where it would be focused on customers in the age group of between 4 to 40 years old.

Responsibilities: Working as a: Shift Supervisor – (From –Feb 2008 to March 2010)

• Ensure that all items are stocked and ready to use.
• Ensure that Stocked items follow strict hygiene protocols
• Responsible to prepare the inventory ordering
• Daily check that all machinery is working and up to date.
• Daily check the adequate staff available
• Keep total check and balance of all inventories
• Update daily sales figures & inventories on database
• Handling all issues regarding POS (point of sale).

Jofa International Moven pick Ice Cream Karachi

JOFA Group has been the exclusive franchise of the Moven pick Ice Cream brand since 2002. It is a delight to cater to a tasteful clientele in major Hotels, exclusive ice cream boutiques, kiosks and the leading cafés. When it comes to serving Premium Ice Cream brand to the most discerning customers, JOFA will continue to stand out to offer finest service and highest quality standards.

Responsibilities: Working as a: Manager Operations – (From - May 2012 to Sep 2015)

• Recruitment and placement of Move pick Service Staff.
• Handling the Operation of all Moven pick outlets Karachi region
• Training of service Staff & Skill Development
• Monitoring the performance of crew members and team leaders.
• Stock management.
• Handling the Marketing of Hotels, Café’s & Restaurants (Briefing and presentation of Product)
• Outlet visits and evaluation/inspection.
• Quotations, bills, requisition and approvals.
• New outlet or sales point surveys.
• Maintaining menu, including determination and scheduling of daily special and monthly promotional campaigns.
• Established awareness of menu planning, portion control, food cost and Inventory ordering &.
• Inventory Management.