Cordinating with Trucking companies in USA and Canada for loads pick-up.
Cordinating with Suppliers of USED CLOTHES of USA and Canadian Companies.
Cordinating with Freight Forwarder in USA, Canada and Pakistan locally.
Hunting of new suppliers.
Calling and email communications with respective USA and Canadian companies.
Scheduling loads monthly based in software system.
Negotiating for best prices with suppliers.
Manage uncertainities happen with loads to avoid extra cost like Per Diem and Detention charges.
Easily managaing night shift while managing operations virtually in USA and Canada.

Responsibilities
-Answering calls and handle customer inquiries.
-Manage and resolve customer complaints
provide customers with product and service information
-Enter new customer information into system
update existing customer information
process orders, forms and applications
identify and escalate priority issues
route calls to appropriate resource
-Follow up customer calls where necessary
document all call information according to standard operating procedures.
-Complete call logs
-Produce call reports.

Responsibilities
-Answering calls and handle customer inquiries.
-Manage and resolve customer complaints
provide customers with product and service information
-Enter new customer information into system
update existing customer information
process orders, forms and applications
identify and escalate priority issues
route calls to appropriate resource
-Follow up customer calls where necessary
document all call information according to standard operating procedures.
-Complete call logs
-Produce call reports.

 Advice the management which type of content is viewed highly and has the tendency to retain content consumer over periods.
 Provide research based audience feedback to improve existing programs.
 Micro content analysis of programs.
 Conversion of data in to information by applying judgment and statistical tests.