 Maintains the work structure by updating descriptions for all positions.
 Maintains organization staff by establishing a recruiting, testing, and interviewing job
requirements and job
 program; counseling managers on candidate selection; conducting and analyzing exit
interviews; recommending changes.
 Prepares employees for assignments by establishing and conducting orientation and training
programs.
Maintains historical human resource records by designing a filing and retrieval system;
keeping past and current records.
Contributes to team effort by accomplishing related results as needed.

More than 1 year successful experiences in Customer Service, Call Center Support, with
recognize strengths in problem solving & trouble shooting customers issues, and
planning/implementing proactive procedures and systems to alleviate problem at first place.
Possess solid Computer Skills excellent working, Knowledge Windows, Seibel 7.8, HLR (NOKIA
Siemens Network), E-Front, VAS Portals (Software’s) etc.

• Served as the point person for maintenance, mailing, shopping, supplies, equipment, bills, and errands.

• Organized and scheduled meetings and appointments.

• Partner with HR to maintain office policies as necessary.

• Organized office operations and procedures.

• Coordinated with IT department on all office equipment.

• Managed relationships with vendors and service providers ensuring that all items are invoiced and paid on time.

• Managed office G&A budget, ensure accurate and timely reporting.

• Provided general support to visitors.