Possess a good command over numerous electronic devices including Laptops, Mobile phones etc
Working as an Email Support Executive for Uber Eats EMEA region under MindBridge BPO.
Worked as Sales Coordinator and Asst Manager Sales.
Did BSc computer Science and IELTS from British Council and scored 6.5 bands.
Basic WordPress front-end development.
SEO Certification
Digital Media Marketing
Network troubleshooting, Windows installation, Backups, MS Outlook
Email Support Executive for Uber Eats (EMEA Region)
Experience in Bliss and SalesForce.
- Provides product and pricing information to the customer, forwarding information and answering questions from the customers.
- Visit customers on weekly basis for recoveries and problems they’re facing in our product.
- Coordinate with customers by email and phone calls for orders.
- Generating quotations, Invoices, delivery chalan etc
- Assisting the manager in organizing, planning and implementing strategy.
- Monitor and maintain store inventory.
Keyword Analysis: Searching best keyword using tools like Google, Google keyword planner. Google Trends, Moz keyword planner. On Page: Meta Tag optimization, Page headings, Image optimization, Hyperlinks, XML sitemap creation in WordPress, Add webpages in Google and Bing web master tools. Off Page: Directory submission, Social Bookmarking, Backlink building using Reddit, Google Blogger, Tumblr, Wordpress Blog etc, Social Media Marketing (FB, Twitter etc)
- Efficiently contributing monthly based import-planning with Sales-Head & Warehouse In-charge; forecasting demand and make new orders as per the market situation.
- In case of EX-Works Proforma-Invoice, ensure accurate movement of all international goods and ensure arrival of goods within required timeframe and obtain best freight rates at all times.
- Assist Import Manager with finances required for future import in an effective and responsible way.
- Handling efficiently indenting business between various customers like Service Industries Limited, Bata Pakistan, Hush Puppies, Shafi [Pvt.] Ltd., Shafi lifestyle [Pvt.] Ltd. & Forward Sports Sialkot with our Principals like M/s: Desma of Germany, Hydroma of Germany, Fortuna of Germany , Keck-Chimie of France, Tecnofilm of Italy & Bombelli of Italy.
- Monitoring & an eagle-eye follow-up on all correspondence of the customers via email.
- Executive Assistance-Post enables me to perform all the tasks assigned by CEO.
- Setting up MS Outlook, troubleshooting Hardware and software issues, linking printers on the network, installing Windows, drivers and company softwares etc.