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概要
Installing and configuring computer hardware, software, systems, networks, printers. Monitoring, maintaining and troubleshooting all hardware including client computers, network switches, LAN and WAN.Working on server poweredge 2900. Create local email sytem. Providing support for Outlook, SAP and all necessary software’s. Installation and configuration of Cisco IP Phones. Setting up new users, accounts and profiles and dealing with password issues. Providing support including procedural documentation.Audit regarding IT assets, issuance and re-issuance of assets, taking approvals on share point portal on behalf of GM and DGM, Direct reporting to GM and DGM, applying buy-back policy and deduction of amount from payroll, maintain asset register, data analysis from SAP to asset register, applying multiple asset policy, transfer of assets, surrender of assets and doing IT final settlement of KE left users, accomplish targets and organization mission by completing related results as needed.
工作经历
Specialist IT Support
Associate IT Support
IT Support Engineer
IT Support Engineer
Installing and configuring computer hardware, software, systems, networks, printers. Monitoring, maintaining and troubleshooting all hardware including client computers, network switches, LAN and WAN.Working on server poweredge 2900, Windows 2012 R2. Create local email sytem. Providing support for Outlook and all necessary software’s.Setting up new users, accounts and profiles and dealing with password issues.
IT Support Engineer
Installing and configuring computer hardware, software, systems, networks, printers. Monitoring, maintaining and troubleshooting all hardware including client computers, network switches, LAN and WAN. Providing support for Outlook, SAP and all necessary software’s. Installation and configuration of Cisco IP Phones. Setting up new users, accounts and profiles and dealing with password issues. Providing support including procedural documentation.Audit regarding IT assets, issuance and re-issuance of assets, taking approvals on share point portal on behalf of GM and DGM, Direct reporting to GM and DGM, applying buy-back policy and deduction of amount from payroll, maintain asset register, data analysis from SAP to asset register, applying multiple asset policy, transfer of assets, surrender of assets and doing IT final settlement of KE left users, accomplish targets and organization mission by completing related results as needed.
