概要

Dedicated IT professional with 5+ years of experience assisting colleagues in analyzing and problem solving technical issues with workable solutions. Forward-thinking and team-oriented with a proven history of thinking strategically and initiating action to meet deadlines. Recognized by management and colleagues as an individual who takes on challenges and new responsibilities, and gets things done right.

工作经历

公司标识
IT Support Officer
Al Yasir Travel & Tours (Pvt) Ltd.
Sep 2022 - Oct 2023 | Karachi, Pakistan


Responding to technical support calls from end users of computers and software applications
Setting up and installing new computers, networks, hardware and software.
Installing and configuring operating systems, anti-virus software, and other applications such as Microsoft Office, Travelling software, Recovery Software & etc.
Installing and configuring the Printers, Scanner including Network Printers and other peripheral devices.
Diagnosing and fixing network problems.
Set up Outlook Configuration.
Diagnosing hardware & software faults.
Replace hardware accessories, computers and laptop.
Proven work experience as a technical support team.

公司标识
Computer Teacher
Bahria College NORE-I
Aug 2021 - Sep 2022 | Karachi, Pakistan


Maintained student Computer Lab & Teachers Computer
Deliver Lectures to the secondary classes.
Perform practical as per books.

公司标识
Network Administrator
Aptech Learning Pakistan
Apr 2020 - Aug 2021 | Karachi, Pakistan


Manage Computer Labs & Teachers PC.
Responding to support calls from end students of computers and software applications
Responding to support calls from teacher and management.
Diagnosing and fixing network problems
Manage Switches, Routers and replace connecters.
Installing and configuring operating systems, anti-virus software, and other applications such as Microsoft Office, Adobe, Visual Studio, Android, VS Code, Recovery Software & etc.
Diagnosing hardware & software faults.
Replace hardware accessories, computers and laptop.
Purchased IT and computer accessories from the market.

公司标识
IT Executive
Print Arena
Nov 2019 - Apr 2020 | Karachi, Pakistan


Responding to technical support calls from end users of computers and software applications
Setting up and installing new computers, networks, hardware and software.
Installing and configuring the Operating System, Printers, Scanner including Network Printers and other peripheral devices.
Set up Outlook Configuration.
Create user accounts.
Diagnosing hardware & software faults.
Replace hardware accessories, computers and laptop.
Proven work experience as a technical support team.

公司标识
IT Support Officer
Al Yasir Travel & Tours (Pvt) Ltd.
Aug 2018 - Sep 2019 | Karachi, Pakistan


Responding to technical support calls from end users of computers and software applications
Setting up and installing new computers, networks, hardware and software.
Installing and configuring operating systems, anti-virus software, and other applications such as
Microsoft Office, Adobe, Visual Studio, Android, VS Code, Recovery Software & etc.
Installing and configuring the Printers, Scanner including Network Printers and other peripheral devices.
Diagnosing and fixing network problems.
Set up Outlook Configuration.
Diagnosing hardware & software faults.
Replace hardware accessories, computers and laptop.
Proven work experience as a technical support team.

公司标识
Wordpress Developer
Reborn Technology
Mar 2017 - May 2018 | Karachi, Pakistan


Buy Domain and Hosting from local and international service provider.
Buy & Install wordpress theme (Cpanel & FTP)
Theme Customization through the different plugins.
Manage Contact forms, google map, product upload, maintain stock record and etc.
Create & Restore backup of website.
Management of cpanel as per the given instructions.
Respond to development team.

学历

Institute of Business & Technology - BIZTEK
学士, 理工学士, BS (Software Engineering)‎
Computer Sciences and Information Technology, Information Technology
CGPA 3.42/4
2014
NJV Govt. Boys & Girls College
中级/A级, 理学院(工程预科), intermediate‎
Pre-engineering
所占比重 60%
2013
JMA Boys & Girls School
大学入学/0级, 科学, Matriculation‎
Computer Science
所占比重 60%
2011

技能

熟练 Purchasing Experience
初学者 Active Directory
熟练 Admin Assistance
熟练 Adobe Photoshop
熟练 Adobe Photoshop op
熟练 Boiler Components
熟练 Candidate Assesment
熟练 Computer Hardware Installation
熟练 Computer Profcient
熟练 Computer Proficient
熟练 Cooperative Learning Skills
中级 Corel DRAW
中级 Email List Management
熟练 End to End Sales
中级 Fluent in Englihs
熟练 Google API
熟练 Hardware and Software
熟练 Information Technology Command
熟练 Installation and Software Configuration Skills
熟练 Installation Process
熟练 Inventory Planning Skills
中级 IP CCTV Knowledge
中级 IP Networking 
熟练 IT
熟练 IT Troubleshooting
熟练 IT Hardware Support
熟练 IT Operations Management
熟练 IT Project Leadership
熟练 IT Service Delivery
熟练 IT Solutions
熟练 L2 Network
中级 Linux
熟练 Microsoft Excel
熟练 Microsoft Office Suite
熟练 MS Excel
熟练 MS Office
熟练 Multitasking
熟练 Multitasking Skills
熟练 Network Protocol Design
初学者 Network Security Administration
初学者 Networking Handling
熟练 Networking Skills
熟练 Networks Knowledge
熟练 Operating System (Windows, Linux, MaC)
熟练 Operating System Administration
熟练 Oral Written and Communication
中级 PABX Systems Knowledge
熟练 Problem Analysis Skills
熟练 Problem Solving
熟练 Quality Control Printing

语言

熟练 乌尔都语
中级 英语