Business administration graduate with 5+ years "Operations & Customer services" experience in Pakistan's largest logistics industry (TCS PVT. LTD.).
Excellent communication (verbal and written) and interpersonal skills; able to communicate effectively to management.A key team member with strong leadership and the ability to work under pressure.
Worked as a Sales officer in local laptop showroom, and as a receptionist in a clinic performing the duties of inventory incharge and accounts handler as well during studies.
Worked as debriefing officer under the supervision of manager operations to debrief courier who reports back from route on a daily basis. Resolution of the customer’s complaints and work on undelivered shipments.
Performed duties as an operations officer in TCS Pvt. Ltd. Both is Shift. A (Incoming day to day OPS activities) and shift. B (Outgoing day to day OPS activities). Clearing the daily operations reports i.e QSR, KPI and other reports.