概要

I am a goal oriented,hardworking,
committed and passionate person with strong interpersonal skills.I aim to work in challenging enviroment where i can apply what i have learned,and in the process make a positive contribution toward the organization and earn my self a secure and prosperous future

工作经历

公司标识
Admin Supervisor
Nishat Mills Ltd
May 2023 - 代表 | Lahore, Pakistan

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公司标识
Senior Admin Officer
Rafi group
Aug 2021 - Apr 2023 | Lahore, Pakistan

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公司标识
Admin Assistant
Defence Club
Jul 2019 - Jul 2021 | Lahore, Pakistan


Arrange Hotel bookings
Generate incident reports
repair/ maintenance
Ensure that the implementation of policies & procedure and work standards are met
Housekeeping & Operation staff managment
Manage Staff Mess
Inward/Outward gate pass system
Internal staff training, work schedules, cleaning schedules or coordinates their preparation
Event bookings, planning/Execution from start to end
Office utility bills payment process & track record
Generator R&M & Fuel availability 24/7

公司标识
Assistant Manager Operations
Amanah Mall
Aug 2017 - Dec 2018 | Lahore, Pakistan

Mall operations related incident reportsDetermine staffing requirements, work assignment and schedules for new projectsAssist Operations Manager in supervising daily operations of organizationSupervise operations team to ensure operational excellence and excellent customer servicesManage duty roster/TrainingsFoodcourt brands auditManage inward /outward gate passBrands timings reportHouskeepingOperation store & stock managementAssests managementGenerate operational reports for management as neededManage mall day to day operationFinancial recoveries from tenantsFilling,record keepingLog book

公司标识
Operations Supervisor
Nishat group
Jul 2016 - Aug 2017 | Lahore, Pakistan


Maintain operations guidelines for staff
Incidents reports
Assests Management
Supervise operations team to ensure operational excellence and excellent customer services.
Ensure that the implementation of policies & procedure and work standards are met
Assist in interviewing, recruiting, training, performance evaluation, activities
Inward/ Outward Gate Pass
Staff Mess Management & Audit
Made report repair & maintenance floor wise
Manage small Store Items
Floor Lost & found record
Solve brands & customer complaints via call & live

公司标识
Operations CSR
Abacus Consulting
Dec 2010 - Apr 2014 | Lahore, Pakistan


Answer inbound & outbound calls 
Telenor 345 helpline 
Provide FCR via calls

学历

Allama Iqbal Open Univeristy
学士, 艺术学士, Bachelors in Arts‎
English, Food & Nutrition, Public Relations, Sociology, Food Microbiology, Community Development, Health & Nutrition
等级 B
2022
Institute of Tourism and Hotel Management TDCP
大专, Diploma in tourism and Hotel management‎
Communication Skills, Front Office, Housekeeping
Completed
2014

技能

熟练 Computer Proficient
熟练 Configuring Software
熟练 Cooordination Skills
熟练 Event Management
中级 Food Knowledge
熟练 Italian Cooking
中级 Office Administration
中级 Operations Tasks Management
熟练 Quality Control Cutting
熟练 Quality Control Printing
熟练 Record Keeping
熟练 Schedule Appointment
熟练 Team Building

语言

熟练 英语
初学者
熟练 乌尔都语