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工作经历
Relationship manager
Relationship manager
Business development officer
Reservation Manager
Reservasion Manager
• Offering assistance to guests and provide every essential thing to create loyal and happy guests.
• Performing front as well as back of house duties for the satisfaction of every guest.
• Organizing, making and canceling reservation bills and offering occasional valet parking.
• Aware of pertinent information related to each group in the hotel and when and where meetings will be held.
• Responsible for knowing the every guest name and utilize it at the possible opportunity.
• Providing guests fast, friendly and efficient service while managing guests on telephone as well as in front of me.
