In the prevailing ultra-competitive environment, I believe in organizational success through client’s satisfaction by providing them the best return for value imparted with by them. Participative management may also expedite better results. Continuous process improvement is required to maintain total quality management according to ever changing local and global trends by providing comfortable, fear free and autonomous (Trust worthy & Integrity Conscious) atmosphere to customers/clients, employees and facilitators of the organization.
I may express myself:
Ø A capable result-orientated Manager with diversified work experience with increasing efficiency and productivity whilst reducing costs and inefficiencies.
Ø Able to keep a level ahead all the times,
Ø Nurture and grow a business,
Ø Evaluate opportunities and risks,
Ø Deliver innovative solutions to challenges,
Ø Possessing excellent client facing and configuration skills,
Ø Highly successful in defining company direction for achieving corporate objectives,
Ø Always looking for improvement and better change.
Operational Strategizing:
Performing a key role in chalking out the overall operational policy.
Determine the types of equipment are needed to fulfill the organizational quality policy.
To formulate suggestions on how to make an optimum use of the resources of the organization
Managing Third Party Relations:
To manage different third party services, such as Vendors, administrative assistants, and office conveyance.
To ensure that standard procedures are followed when third parties are hired
To ensure that the necessary administrative and legal formalities are completed.
To ensure that the third party properly executes the agreed terms and conditions.
Budget Management:
To manage and obtain the requirements for operations from area managers and coordinate with the finance department to obtain the necessary approval for the budget.
To ensures that quality equipment’s are procured within the budget.
Manage Support Services & Procurement:
Devising and using fruitful procurement and sourcing strategies.
Discovering profitable suppliers and initiate procurement partnerships,.
Negotiating with external vendors to secure advantageous terms
Each support service has its own set of capabilities and key responsibility areas that finally contribute to the organizational goal.
Track and report key functional metrics to reduce expenses and improve effectiveness.
Collaborate with key persons to ensure clarity of the specifications and expectations of the company
Foresee alterations in the comparative negotiating ability of suppliers and clients.
300 staff including 12 Officers / Managers
Security risk vulnerability and threat assessment
Security serving and visiting expertise
Implementation of company security policy, compliance travel policy
Management of Security budget for the area
Management for third party security guard services
Management Security supply chain
Enable strategic planning cycle for the clients
Management of Physical security
Management of security and fire prevention plans
Liaison with relevant law enforcement agencies
Explore and pursue development of strategic partnership, relationship and alliance locally globally to foster business and revenue growth
Provide input for major initiatives with a particular focus on their strategic implications and the impact on industry dynamics,
Work closely with business leadership conceptualize, develop and implement security strategy
Review existing security policy and procedures for integration enterprise security measures through convergence of electronic and manned security operational elements
Develop security awareness programs for customers
Develop portfolio of security incidents in contrast with business activities, geographical spread employees served, customer preparation and contribution made to business sustainability
Continually strive to improve the business value of security function
Develop and implement security projects through assessment, design and estimation
Ensure projects KPI’s are met, recorded and reported via periodic reporting
Monitor financial control, work phases, testing of equipment and training of security team
Develop security team understating of core business process, dependencies and potential disruptive incidents
Sales
• Assisting Head Office in setting Sales budgets and targets.
• Achieving set target within the projected timelines by quarterly monitoring and evaluating the market situation.
• Keeping abreast with the updated product & service information and educating the relevant teams accordingly.
• Liaise with the Operations team, Finance and Credit Collection Department for process related, pricing and credit related issues.
Marketing
• Develop product/ service awareness programs for internal and external stakeholders (employees, clients, vendors etc.) and ensure implementation.
• Design, implement, and facilitate annual marketing plan for the Company. Support and facilitate development and implementation of section business/marketing plans.
• Develop and implement marketing strategies for the Company’s branding.
• Ensure consistency in the marketing strategies of the product/services that we offer and fulfill basic standards including Company’s marketing material, website etc.
Business Development.
• Evaluate the local markets within the territory on a current and future basis analyzing competitive information and strategies.
• Develop and implement Sales strategy for short and long term in order to maintain the current clientele and to attract new business.
• Contribute to the design, production and effective delivery of high quality sales presentations and proposals to prospective customers in accordance with agreed guidelines.
• Produce and distribute introductory letters accompanied by approved point of sale material and to follow up such letters with the aim of securing an appointment / sales visit.
• Ensure all appointments and proposals illustrate CWT in a highly professional yet competitive light with the end goal of securing the prospective business within an agreed pricing range.
• Supervise, coach and monitor a team of Territory Managers, organize regular team meetings, and six monthly appraisal and personal development meetings.
• Support the Area Sales Manager in the development and implementation of technology and systems to ensure the most effective use of new technology and opportunities.
• To supervise the workload of the team, allocating team members to optimize service provision and administrative support across the hours of the working.
Feba Custodia Group Services is working in UK (England & Ireland) and Major area of working is Security services Providers, They have contract with main Colleges in Manchester i.e. Manchester College. I have worked in Manchester College In Front office reception on the payroll Of Feba Custodia Ltd.
• Arranging appointments with doctors, pharmacists and hospital medical teams.
• Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.
• Organizing conferences for doctors and other medical staff.
• Building and maintaining positive working relationships with medical staff and supporting administrative staff e.g. receptionists.
• Keeping detailed records of all contacts.
• Reaching (and if possible exceeding) annual sales targets;
• Planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager.
• Regularly attending company meetings, technical data presentations and briefings;
• Keeping up with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentations.
• Monitoring competitor activity and competitors' products.
• Arranging appointments with doctors, pharmacists and hospital medical teams.
• Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.
• Organizing conferences for doctors and other medical staff.
• Building and maintaining positive working relationships with medical staff and supporting administrative staff e.g. receptionists.
• Keeping detailed records of all contacts.
• Reaching (and if possible exceeding) annual sales targets;
• Planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager.
• Regularly attending company meetings, technical data presentations and briefings;
• Keeping up with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentations.
• Monitoring competitor activity and competitors' products.