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工作经历
Data Processing officer
Distributor account reconcile.
Solve the problem.
Public dealing and information about distributor account.
Generate load sheet of the distributor and dealers.
Dealing the credit policy.
Official documentation.
Faxing, printing, filing and scanning.
Coordinate with department administration.
Prepare daily order Reports.
Advance payment documentation and recovery status.
Daily prepare loading and contingency reports.
Update current balance of distributor.
Check availably in market.
Handled duty of the senior administrative personnel successfully, in his absence.
Daily check route card of distributor.
Custome support executive
• Log user complaints regarding internet services (Dialup, DSL).
• Answering incoming calls from customer and troubleshooting technical problem.
• Provide L1 and L2 support to customer regarding internet service.
• Installation, configuration, Billing changes, coverage.
• Team player of technical support cell.
• Worked in 24/7 (8 hours shift) working environment to provide support.
