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工作经历
Application Analyst's
Application Analyst's as client management service . Where we can interact with client via , emails ,calls and taking customers dispute regarding our application.
Analysis and diagnosis of application errors.
Problem resolution in both the long and short term.
Investigating and diagnosing system faults and error.
Defines application problem by conferring with clients; evaluating procedures and processes.
Develops solution by preparing and evaluating alternative workflow solutions.
Controls solution by establishing specifications; coordinating production with programmers.
Validates results by testing programs.
Network Administrator
Working as a experience network administrator as interne in National Telecommunication NOC as a front desk officer handling a teachnical calls providing first call resolutions to our customers . Maintaining data base , routing , switching.
