概要

Am mechanical Engineer also doing MBA.I am also css aspirant and mentor as well.But i did couple of jobs related to Customer Support and in this field i have lot of experience at least 3 years and above.I did lot of jobs as CSR in International Projects like Uber, walmart, weatern union , Final expenses etc as a call Support agent or Email chat Support agent.I wish to grow my Career in this field.I am Muhammad Kaleem basically from Multan but living in lahore with my Family.I did Mechanical Engineering from COMSATS sahiwal.With my studies i did my first job about Customer Support Representatives in STARTUP COWORKS Multan.I was in Call Support Programme there and this project is US based project about final Expenses.This project develope interest about customer support in me and i decided to grow my future in this sector.Afterthat as per my interest i started my new job in MIT,Here i worked 6 months as a call support agent and later,i was selected as a Trainer for this project in the same office.This Project is about sales.We had to sell solar system for American Company MORGAGE. For the growth of my Career i shifted to Lahore and started my new Job in MINDBRIDGE Lahore in Uber Eats Project as Customer Support Representatives as E-Mail chat support. I was Promoted many times in MINDBRIDGE and worked on various Designation, Like live operations, live chat, quality Auditor ,but due to some personel issue i wont be able to continue this job and now am looking something favourable opportunity for me for the sake of my Career.I also did Mechanical Engineering jobs too.I like cricket and football in support.Leo Messi is my Favourite player.I enjoy to watch Hollywood Movies.I can speak many Languages Like Urdu,English,Punjabi,Saraiki fluently.I also have experience of remote jobs.

项目

Pespi Cola Multan

工作经历

公司标识
Customer Support Specialist
Mindbridge Private Limited
Feb 2019 - 代表 | Lahore, Pakistan

公司标识
CSS Teacher
Wisdom Academy Lodhran
Jan 2017 - 代表 | Lodhran, Pakistan


公司标识
Customer Service Specialist
Elite Techlogix
Jan 2022 - May 2022 | Lahore, Pakistan

公司标识
Dairy Manufacturing Technologist
Dairy Farm Multan
Apr 2019 - Apr 2020 | Multan, Pakistan

I did one year service here and learn a lot from my seniors.

公司标识
Internship
Shamim & Co (Pepsi Cola Bottlers)
Aug 2016 - Sep 2016 | Multan, Pakistan


I did one month internship there and worked on various small projects.I save many row material of company by gving my suggestion.

学历

comsats institue of information technology sahiwal
学士, 理工学士, Mechanical Engineering‎
Mechanical Engineering
CGPA 2.4/4
2019
Muslim Public Higher Secondary SchoolMumtazabad Multan
中级/A级, , ‎
FSC Pre Engineering
所占比重 79%
2014
Muslim Public Higher Secondary SchoolMumtazabad Multan
大学入学/0级, , ‎
Science
2011

技能

熟练 Adaptive Leadership
熟练 Admin Task Planning
熟练 Administration Knowledge
熟练 Administrative Procedures Command
熟练 American Incessant
熟练 Analytical Review
熟练 Analytical Skills
熟练 Business Development Process
熟练 Business Excellence
熟练 Business Travel Management
熟练 Client Dealing
熟练 Client Relationship
熟练 Complaint Response Mechanism
熟练 Coordination Skilla
熟练 CSS/PMS
熟练 Cultural Geography Knowledge
熟练 Curriculum Assessment
熟练 Customer Relation Management
熟练 Customer Satisfaction Management
熟练 Data Management
熟练 Economics Subject Command
熟练 Education Consultancy
熟练 Email List Management
熟练 Employee Relation Management
熟练 English Communication
熟练 FBA
熟练 Financial and Budgeting Skills
熟练 Fluent In In English
熟练 HFO Operations Handling
熟练 Hospitality Management
熟练 Host Integration
熟练 Hotel Asset Management
初学者 Hotel Management
熟练 Information Technology Command
熟练 Inpage Command
熟练 Internet Browsing
初学者 Internet Marketing
熟练 IT Project Implementation
熟练 Learning Quickly
熟练 Majoon Making
熟练 Management Analysis 
熟练 Marketing Stratergies
熟练 Maths
熟练 Microsoft Excel
熟练 Microsoft Outlook
熟练 MS Office
熟练 NAT,GAT
中级 Online Working
熟练 Oral Communication Skills
熟练 Pay Close Attention to Detail

语言

熟练 旁遮普语
熟练 Saraiki
熟练 乌尔都语
熟练 英语