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概要
Zia has 7+ years experience in BPO industry as a Sr. Customer Sales/Services Associate. He worked with US based companies for both Voice(Sales/Customer Services) projects and Non-Voice projects(Call transcriptions). Along with job, He did MBA HRM 3.5 years. Combination of job and MBA equipped him with professional, soft and hard skills like Communication(verbal, written), Time management, training the junior associates, team building, time management, problem solving, MS office, HRM skills, Presentations, Orientation, Induction, Recruitment, Training & Development. These qualifications make Zia a potential candidate for the National and International organizations. Zia is passionate to join professional organizations for professional growth.
工作经历
Freelance Call Transcription Specialist
Call transcriptions, Call monitoring, Call analytics.
SR CUSTOMER SALES ASSOCIATE
Training and Development, Call transcriptions, Sales, Telemarketing, Customer Services, Team building, Quality Assurance, Call monitoring.
INTERNATIONAL SALES EXECUTIVE
DEALING CUSTOMERS OVER THE PHONE FOR THE INTERNATIONAL BUSINESSES.
CUSTOMER SALES EXECUTVE
DEALING CUSTOMERS OVER THE PHONE FOR THE INTERNATIONAL BUSINESSES.
SALES EXECUTIVE
DEALING CUSTOMERS OVER THE PHONE FOR THE INTERNATIONAL BUSINESSES.
