Seasoned Human Resources Professional with 8+ years of experience in HR Administration, Payroll, Talent Acquisition, Recruitment, and Personnel Development. Expertise in Performance Management, Leadership Development, Employee Relations, Change Management, and Strategic HR Planning. Proven track record in managing HR operations, analyzing human behavior, and collaborating with stakeholders for effective problem-solving. Skilled in implementing HR policies, driving organizational culture initiatives, conducting workforce planning, and facilitating training and development programs. Adept at using data-driven insights to guide HR strategy and improve employee engagement.
1- Payroll Management:
Ø Oversee the end-to-end payroll processing & Reconciliation for all employees, including generating monthly reports. Ensure accuracy and timeliness in all payroll activities.
Ø Ensure compliance with payroll regulations by accurately maintaining employee payroll records.
Ø Address and resolve employee inquiries related to payroll and benefits.
2- HR Automation: Propose and implement an HRIS platform for streamlined HR processes and automation, benefiting employees and enhancing efficiency.
3- HR Operations:
Manage all HR operations, ensuring efficiency and alignment with organizational needs.
Ø Including employee record-keeping, documentation, file management. Leave balances, attendances.
Ø Ensure HR systems are up-to-date and accurately reflect employee information.
Ø Regulating & monitoring all sales incentives including the payments & changes in policies as monthly sales target communication.
Ø Handling all the employee probation evaluations, confirmations, letters, forms align and approved via HRIS.
Ø Coordinate complete employee clearances procedure in case of employee separation along with exit interviews of leavers.
Ø Prepare and coordinate full & final settlements and its payments for all employee separations.
Ø Prepare and internally announce inter office memos related to HR systems and employees. All official letters (Transfers, Increment & Promotions, Service, Transfer, experience etc).
Ø Manage annual bonus working & its distribution.
Ø Handle and administer employee advances and loan requests.
Ø Managing travelling, approving them as per the compliance of travelling policy along with the monitoring of provided departmental travelling budgets.
4- HR Policies and Compliance:
Ø Develop and update HR policies and procedures to reflect best practices and legal requirements.
Ø Ensure compliance with all relevant labor laws, regulations, and company policies and procedures.
5- Talent Acquisition & Employer Branding:
Lead recruitment efforts and enhance the company’s image to attract and retain top talent.
Ø Including employer branding activities by managing company careers pages on social media websites, career portal and job fairs etc.
Ø Lead talent acquisition activities by approving, job descriptions job ads, shortlisting resumes and conducting interviews, reference check, Job Offer, and onboarding.
Ø Ensure all positions are closed within allowed lead time and manage quick response time for urgent positions.
Ø Ensure compliance of recruitment SOPs and recruitment & employment policies in the hiring process.
6- Employee Engagement:
Ø Develop and execute employee engagement programs and initiatives.
Ø Organize events, super sales squad (SSS), team building activities, and employee reward & recognition programs to boost morale and foster a positive work environment.
7- Employee Relations, Retention, Compensation & benefits:
Ø Serve as a trusted advisor to employees and management on HR-related issues.
Ø Handle employee grievances, conflicts, and disciplinary actions in accordance with company policies and legal requirements.
Ø Analyze turnover rates and develop strategies to improve employee retention.
Ø Implement retention initiatives such as career development programs, mentorship, and succession planning.
Ø Design and implement a compensation and benefits strategy requires a structured approach that aligns with organizational goals and meets employee needs.
8- Performance Management:
Ø Develop and oversee systems to support employee growth and performance & objective setting.
Ø Conducting the Annual performance & Semi-annual appraisals.
Ø Summarizing the appraisal forms along with brief analysis.
Ø Working on annual increments & promotions.
9- Disciplinary Actions and Termination: Issue show cause and warning letters as necessary. Conduct disciplinary actions and handle termination cases for both management and non-management levels, ensuring compliance with company policies and legal requirements.
10- Health & Life Insurance Administration: Oversee health and life insurance benefits, ensuring comprehensive coverage and compliance
Ø Administer employee health and life insurance benefits, including enrollment, changes, and terminations.
Ø Assist employees with insurance-related inquiries and provide guidance on coverage options.
Ø Other Assignments: Undertake additional tasks as assigned by the GM HR & Chief Operating Officer.
Recruitment (Screening Resume, Interviewing applicant, shortlisted candidate and final selection with relevant Department Managers, checking Reference and fill open position.
Enter requisition in HCMS.
New Employees Joining Formalities & orientation.
Employees HR Files Management.
Utilize the internet for recruitment and Post position to appropriate internet sources.
Coordinating annual performance Appraisal, Employees Probation Evaluation, (Confirmations & Terminations).
Working on Internal Promotions, Transfers & Salary Change.
Manage and maintain company Health care insurance policy, Employees Medical issues, Claims (In patient & Outpatient) and maintain medical sheet month wise and after that coordinate with compensation & benefit manager in head office regarding medical addition & deletion.
Managed Payroll of 300+ Employees, and all related matters Attendance and leave management through HCMS (Human Capital Management System).
Processing Final settlements of employees leaving.
Conduct salary audit in coordination with accounts.
Responsible for Social Security and EOBI matters.
Deal with employees Show cause & inquiry report.
Working on LMS (Learning Management System) & Liaison with other departments for internal Trainings.
Prepare TNA (Training Need Assessment) with Line manager and Schedule the monthly training of new and working employees as per need.
Maintain all training sheets on LMS and generate training report at the end of month and report to head office.
Manage quarterly survey to determine the performance of the employees after trainings and conduct employee opinion surveys regarding trainings.
Initiated employee engagement activities like Birthday celebration, quarterly newsletter, question of the week & games.
Managing monthly Managers schedule & update communication Boards.
Deal with employees EOBI & social security.
Provide Detailed Information and reports to the Managers and GM.