Train all service managers for everyday maintenance operations for various assign branches and recommend
improvements to increase efficiency and meet all financial objectives.
 Develop and maintain professional relationships with all customers and prepare required presentation and recommend
various strategies to reduce processing costs for organization and ensure authenticity of all information. 
 Prepare and maintain all reports for branch such as appraisals, documentary credits, LC operations, Import Export
Documentation.
 Provide support to all branch operations and manage all communication with branch staff in meetings and ensure
compliance to all production and finance activities.
 Develop strategies and maintain effective customer services programs and achieve all customer expectation.
Maintain up-to- date checklists of all branch functions, assign specific duties and responsibilities to staff members, and
ensure tasks are accurately and efficiently completed,
 Maintain a strong knowledge of financial products, services, procedures, and regulatory requirements in order to assist staff
members with questions and difficult or complex tasks.
 Monitor Daily Cash Balancing information from Customer Service and assist tellers in resolving differences making sure that
appropriate office checklists and procedures are completed and submitted timely.
 Assess branch needs for coin and currency and ensure appropriate levels are ordered or shipped. Ensure staff members have
appropriate access to all applications needed to perform branch responsibilities. Maintains the ATM Cash availability to the
clients and its regular balancing according procedure guidelines of banking sector.