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概要
Experienced ICT Administrator with a proven track record of providing comprehensive technical support and ensuring the reliable operation of ICT systems. Skilled in implementing and integrating ICT infrastructure facilities while adhering to industry standards. Proficient in equipment installation and troubleshooting, minimizing downtime and ensuring efficient operations. Experienced in maintaining checklists, procedures, and processes to streamline support and service delivery. Adept at conducting reviews to assess support capacity and reliability, advising on ICT needs, and performing regular backups to ensure data integrity and security. Demonstrates continuous engagement in skill and knowledge development, collaborating effectively with team members, and adapting quickly to changing priorities. Possesses up-to-date knowledge of computer hardware, software, and applications, with expertise in networking services on both Windows and Linux platforms.
项目
工作经历
ICT Administrator
Performed the installation, maintenance, repair, and monitoring of LAN Physical Infrastructure to ensure proper functionality and performance, including associated operating system software and hardware components such as routers, bridges, switches, hubs, and associated cabling and wiring.
Maintenance & management of the Critical Windows based Server Environment.
Maintaining up to date Antivirus levels on all machines company wide. Working on Active Directory accounts, configuration of Servers, desktops & laptops.
Managing and monitoring of backups in multiple locations.
Providing maintenance support and break-fix solutions.
Follow documented processes i.e., implementing change control procedures.
Troubleshooting technical problems and implementing solutions.
Purchasing of IT Equipment and software in line within agreed budgets.
Supporting a multi-site IT infrastructure of at least 12 branches.
Responsible for the fast and accurate troubleshooting of reported faults.
Providing technical support via helpdesk systems for a wide range of internal & external applications. Configure, Maintain and Manage CCTV and Biometric Systems.
IT Officer & HR Assistant
Install and support LAN's, WAN and network segments.
Analyze and isolate network and hardware issues.
Monitor networks to ensure security and availability.
Design and deploy new networks.
Administer servers, desktop computers, printers, routers, switches, software deployment, security updates and patches.
Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical.
Manage Company’s POS system, support and train employees.
Responding to inquiries from staff, administrators, service providers, site personnel to provide technical assistance and support.
Manage Company’s CCTV system.
