Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
· Project Management
· Team Management
· Strategic Development
· Program Implementation
· Marketing and Sales
· Business/ Branch Launch
· Recruiting Strategies
· Vendor Relationships
· Employee Retention
· Social Media Marketing
• Develop or update standard operating procedures for all business operational activities.
• Build strong relationship by addressing customer issues and complaints in a timely manner.
• Perform administration and procurement functions to streamline business operations.
• Monitor and control expense according to allotted budget.
• Assist in interviewing, recruiting and training candidates with work assignment, support and guidance to staff.
• Manage overall internal & external administrative affairs of the company
• Project management of optical fiber layout according to requirements and plans of corporate and PTCL departments.
• Corporate solution provision using cocktail of PTCL services including wire line and wireless technologies.
• Relationship management with the existing customers to avoid churn
• Effective Liaison with PTCL internal functions to ensure customer satisfaction
• Project management to provide solutions within specific time and requirement.
• Managing business activities (sales and services) specially for corporate sector in Faisalabad
• Managing Wireless data connectivity, VOIP, CCTV solutions sales and services with sales team
• Managing all office matters of administration and operations of installation, repair and de-installation of tracking devices.
• Keeping control room operational with timely support and services to clients.
• Defining and setting up local strategies and policy of marketing offers.
• Managing Inventory of Trackers from purchase to production and sales.
• Managing repair process for Head office trackers and for regional inventory.