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Muhammad Akram
Customer Support Officer
U Microfinance Bank - Chakwal, Pakistan
概要
I have experience of working in MCB bank almost all areas in Like Operations, cash, CSO and Teller. Great experience being working in MCB bank. I have also worked at MCB head office at lahore./p pWhereas I am working as CSO in U Microfinance bank chakwal.
工作经历
Customer Support Officer
U Microfinance Bank
Sep 2021
- 代表
| Chakwal, Pakistan
Enter Description
CPU Account opening officer
MCB Bank Limited
Jun 2016
- Sep 2021
| Islamabad, Pakistan
Inward & outward clearing
account opening
scrutinizing of Account opening forms
data maintaining
Customer Service Representative
ZhongXing Telecom (Pvt.) Ltd
Nov 2012
- May 2016
| Islamabad, Pakistan
Manage inbound and out bound calls.
Assistant accountant
Electrech (Pvt.) Limited
Oct 2011
- May 2012
| Islamabad, Pakistan
Assistance in customers account.
Maintaining all records and data or orders or projects.
Internee Operation Manager
MCB Bank Limited
May 2010
- Apr 2011
| Chakwal, Pakistan
学历
University of the Punjab
学士,
,
Commerce
Accounting & Finance, Statistics
所占比重 50%
2010
University of the Punjab
学士,
贸易学士,
( B.com ) Bachelors in commerce
Matriculation with Arts
所占比重 50%
2010
Intermediate Higher secondary board
中级／A级,
,
Sceince
Chemistry, Computer, Physics
所占比重 55%
2007
FG DEGREE COLLEGE,LAHORE CANTT
中级／A级,
理学院(工程预科),
F.Sc Pre-Engineering
Chemistry, Computer, Physics
所占比重 55%
2007
Intermediate board of Secondary school
大学入学／0级,
,
Sceince
Chemistry, Physics, Computer
所占比重 62%
2005
Army Public School, Karachi
大学入学／0级,
科学,
Matric in Computer Science
Chemistry, Computer, Physics
所占比重 62%
2005
技能
熟练
Accounts Administration
初学者
Analytical Skills
熟练
Automation Tools Knowledge
中级
Bank Reconciliation
熟练
Branch Administration Skills
熟练
Branch Banking
熟练
Branch Operations
熟练
Branch Support
初学者
Budgeting
初学者
Business Planning
中级
Business Writing
中级
Capacity Building
熟练
Client Dealing
中级
Client Relationship Management
初学者
Compliance Advisory
初学者
Compliance Analysis
初学者
Compliance Assessments
初学者
Compliance Assurance
中级
Compliance Implementation
初学者
Compliance Management Systems
中级
Compliance Quality Control
中级
Compliance Reporting
熟练
Configuration Switches
熟练
Conservation Awareness
中级
Content Writing
初学者
Creating A Content Strategy
初学者
Creative Campaign Development
初学者
Creative Writing
中级
Cross Cultural Communication Skills
中级
Customer Focused
中级
Customer Relationship Management
熟练
Customer Service Skills
熟练
Customer Service Standards
中级
Database
中级
Digital Copy Writing
中级
Document Review
中级
Efficient In Stress Management
熟练
Empathy and Customer Focus
中级
Employee Relation
中级
Employee Relations Management
熟练
End to End Sales
初学者
Finance and Budgeting Skills
初学者
Financial Accounting
初学者
Financial Risk Management
初学者
Financial Statement Analysis
熟练
General Administrative
中级
HR Engagement
中级
HR Project Management
中级
Interpersonal Leadership
中级
Lead Generation
语言
中级 英语
