Dear Sir/Madam, I am a qualified MBA Professional in Human Resource Management having more than 12 years of Diversified experience and proven successful record in diversified fields such as Management of HR Administration, Compliance, After sales Services, Operations, Management of Human Resource, Management of Complains Handling, Material Management, Time Management, Coordination, Audit, communication with Employees Clients Specialties I have best experience in Administration Coordination (Coordination with Team, Coordination with Customers, Coordination for Complaint handling, and Coordination with Vendors etc.) Strong Leadership and management skills Analytical and creative with a proven track record of delivering in fast paced and pressurized Situations. Motivated, proactive and tenacious, with a marked sense of responsibility and strong Interpersonal/communication skills. A troubleshooter in crisis management scenarios with a knack for Accurate behavioral assessment and a strong desire to excel in competitive environments. Yours Sincerely, Mudasser Muneer
Enter Description
● Implementation of SOPs as per ISO standard.
● Performance Management System (Score Card)
● Recruitment & HR Operations,
● Employees Engagement activities
● Complains Handling (As per SOP of Corrective Action and Preventive Action)
● Training Need Assessment with the help of concern HOD.
● Coordination with insurance company for Health Insurance and Life Insurance.
● Internal and External Technical Training Plans with implementation for Production
staff. (Health & Safety Drills, Soft skills, Orientation of Employees, Customer Code
of conducts, Kaizan)
● Social Compliance Audits
● Internal & External audits of all standards and customers
● Implementation of ISO 9001:2015
● Recruitment & HR Operations of Stitching Units.
● Training Need Assessment with the help of concern HOD.
● Internal and External Training Plans and implementation for Production staff.
(Health & Safety Drills, Soft skills, Orientation of Employees, Customer Code of
conducts. Kaizan)
● Social Compliance,
● Higg Index ( FEM Module & FSLM Module )
● Internal & External audits of all standards and customers ( IKEA, PVH, Jc Penny,
Next,Lecoste, Levis, Macy's, Revman, Bed Bath & Beyond (BBB), GOTS, SMETA, CTPAT,
BSCI, QMS, EMS,
● Implementation of ISO 9001 & 14001
Recruitment
HR Operations
Online and offline training schedules for Engineers and other staff ( Motivational,
Electrical, Success Stories, Soft skills, Office Management,)
Implementation and evaluation of employees.
Appraisals
Coordination with all departments for smooth Team Work
Update to Payroll, Deductions, Leaves, Loans, Advance
Update to Employee IDs in ERP
Update to Employee Files in hard Form
Coordination with Mobilink for activation of Sim cards of all Employees
Implementation of Group policies
Update to ERP Reports
Looking to Building Maintenance
Followup & Maintenance of vehicles
Manage to Environment of head Office and all Branches
Looking to operations of group companies.
( Wapda , PTCL,Mobilink, PESSi,EOBI,Hospitality,Air tickets,Visa etc..)
Recruitment
Implementation of Toyota standards via indoor and outdoor trainings.(Soft Skills,
Mechanical Trainings, Inhouse development of employees)
Complains Handling face to face and also handling thru ERP complain box.
Estimate of Accidental Vehicles as per Toyota standard for Cash Customers.
Insurance Claims of vehicles for Mechanical/Body and Paint
Dealing with Insurance Companies for settlement thru Estimate.
Manage to all service departments (Mechanical , Body&Paint, Warranty, Pre
Delivery.
Manage to all staff of Service department
Parts Order to Toyota Japan thru ERP as per requirement.
Dealing to Staff, Principal Company, Vendors and Government sector. (Wapda,
PTCL,PESSI, EOBI, Hospitality, Air tickets, Visa etc..)