As part of my current role, I support developing positive relationships between employees across all IMC Country Programs where required. A significant part of my work involves supporting and leading investigations into various employee concerns in collaboration with legal advisors and other relevant stakeholders to mitigate associated risks effectively. My primary responsibility is to conduct fair, thorough, and timely investigations into employee issues, ensuring transparency and adherence to established protocols. I provide comprehensive updates and metrics on investigation progress to key stakeholders, including the deputy director, regional and senior directors, and the HR investigations case team. In addition to managing investigations, I actively support country teams by providing customized HR guidance and strategic assistance. This involves implementing corporate HR policies, facilitating disciplinary procedures resulting from investigations, and closely monitoring emerging trends and issues in employee relations for proactive intervention. While maintaining strict confidentiality, I ensure that all investigations are tracked in a dedicated database to ensure accurate record-keeping and facilitate informed decision-making processes.

As the Country HR Specialist and lead, I assessed Afghanistan\'s HR systems using data from the Regional HR Business Partner and input from the Country Director and Senior Management Team. I then crafted an Action Plan to enhance HR processes, procedures, and regulations, addressing backlog issues. Acting as an advisor to the CD and SMT, I developed action plans to meet HR-related needs and advised country teams on processes and procedures under the guidance of the Deputy Director of HR Global and Regional HRBP. I supported the HQ employee relations team in resolving complex issues and led multiple investigations, implementing action plans to reduce employee relations issues. Additionally, I proactively advised and supported supervisors on HR matters, established mechanisms for tracking HR analytics, and emphasized strengthening HR strategy and systems to ensure compliance with agency standards. I facilitated staff learning plans and wellness initiatives, optimized HR data quality for reports, and developed guidelines to enhance HR client services.

Being HR Manager, I am the lead HR professional to lead and manage the country HR function of the organization. I am responsible to work in close collaboration with the Programme, Operations and project teams in the Country ensuring successful performance in HR Department. As an Senior Management Team Member, I lead and participate in strategic discussion and planning to the direction and progress of GDP. I am responsible for staff related issues from start to the end of employment relationship, Implementation of HR strategies and policies of the organization, ensure Effective HR management, support and develop staff/personnel performance management and career development, ensure facilitation and promotion of knowledge building and knowledge sharing. Being an HR Manager I have drafted policies such as safeguarding policy, diversity policy, and Learning & Development policy. Besides, I am the coordinator for the crisis management team established for the response of Covid-19. I am responsible for leading all remote staff management through Microsoft Teams and screen all messages/news shared in the official WhatsApp group and to reduce the risk of the spread of Covid-19,  drafted SOPs, and ensured its compliance.

Being an HR Specialist, I was responsible for the overall management of District Judiciary Khyber Pakhtunkhwa province's human resource function. I led technical personnel to develop and introduce HR practices in the District Judiciary of the province. During my tenure as HR Specialist, I was responsible for business partnering with all relevant stakeholders to develop new & Current HR Processes. Being the key HR focal played a crucial role in the strategy of the district judiciary. With the collaboration of Khyber Pakhtunkhwa Judicial Academy, Peshawar high court and district judiciary developed a capacity-building plan for judicial officers. Being the head of HR, I was assigned to spearhead the Human Resource Information system, /HR Analytics, policy development & implementation, and act as an advisor to Registrar, Peshawar high court. I was also responsible for recruitment (Talent Acquisition), knowledge building and sharing programs, grievance management, performance management & staff welfare programs

I have developed their HR/Operational (Staff Handbook), which includes but is not limited to the Academy's recruitment & Selection processes and its approving tiers, career path, promotion index and transfer & rotation policy matrix, performance management system, and rules for training and development. I have also designed their organizational structure and drafted Job Descriptions.

I was responsible for leading all HR Projects and ensure that all stakeholders(Country Office, Regional Office, Head Quarters & Save the Children Members) are in the loop and onboard. I ensured that the projects are effective, efficient, self-sustained, and compliant with international and national country laws & context. My role was to evaluate and identify gaps and provide solutions and advice on all HR processes such as organization structure, HR Policies and Procedures, recruitment and selection, staff onboarding, compensation benefits process, performance appraisal system, Employee relations, and training of staff. I worked as a catalyst for coordination between the Country HR Department, Country Office Senior Management, and Regional office Management. Completed Job Evaluation and countrywide compensation and benefits survey and complete audit of HR Function. I was also head of Admin for the remote Office at Jordan. I conducted multiple complex disciplinary investigations, including fraud & harassment cases.

As a key member of the Country Office Human Resources team & Senior Management Team provided support and advice the country programme on the various HR processes and systems. For the first six months I acted as HR & Admin Director and after the recruitment of the director worked as a deputy. Filled in any gaps in HR & Admin Department and quickly respond to fix gaps including liaison with government ministries. Developed the HR Strategy and TORs of HR Department. Lead HR for all international staff and responsible to provide all HR services such as interpretation of policies and procedures, completion of personal files , mange effective, efficient and transparent international recruitment, ensure compliance of Leaves and exit policy and procedures, smooth and timely process of international staff payroll and ensure effective performance management system. Focal point for all Audits and ensures that HR & Admin Department Function are compliant with national and international laws. Provided mentorship and coaching to the national staff at all levels.

I was responsible for the establishment and maintenance of Human Resources functions at the FATA /KP and is responsible for HR operations such as plan recruitment, organize trainings, evaluating staff performance and managing Human resources of program. Managed future Job Analysis and preparation of Job Descriptions/Specifications with department supervisors. Discussed and planned HR budgets with sector heads/program managers; Monitored and evaluated recruitment and placement related activities of the MCHIP office, while ensuring adherence to policies and procedures. Managed, prepared and administered Staff Monthly payroll and salaries. Assisted supervisors and staff with understanding and using the Polices Procedures and Performance Appraisal System (PAS). Implemented and advised on policies and procedure in compliance with legislation. Monitored and advice on disciplinary matters in accordance with established policies and procedures, mediate conflict, grievances and harassment cases. Conducted recruitment of project and government of health vacant positions.

Responsible for all activities and responsibilities relating to the organization’s compensation and benefits package including salary surveys, inflation calculation, maintenance of salary structure, negotiation and renewal of insurances etc. Developed and maintained a competitive and affordable compensation and benefits system. Recommended compensation policies and procedures that are aligned. Monitor labor and income tax legislation and recommend ways to maintain compliance of the compensation policy and procedures. Manage staff data of Health and Group Life Insurance of all Pakistan Staff. Focal point for all external and internal stakeholders for staff in health and Group life insurance for all staff.

As lead HR focal person was responsible for overall functions of HR in North KPK region. Planed, organized, directed, controlled and evaluated the operations of human resources or personnel departments. Planed human resource requirements in conjunction with other departmental managers. Executed overall recruitment and selection activities. Developed and implement employee relation policies and procedures. Direct employee development trainings and health and safety programs. Advised and assisted other departmental managers/coordinators on interpretation and administration of personnel policies and programs. Executed compensation and benefits plan for employees in line with the organizational policies. Ensured the quality management and performance management programs are effectively implemented. Ensured compliance with legislation.

Regularly maintained and updated of all employees Personal files. Conducted Interviews, Assembled panels for Interview & Maintenance of all Hiring documents and all Pre- requisites via both electronic and manual filing. Maintained and updated employee’s data base in HRIS. Maintained and updated of staff leaves records. Maintained all the medical reimbursement record. Assisted in the process of hiring and salary packages. Prepared Staff monthly effort reports. Maintained and updated of Human Resources Information System. Prepared registration form of all staff EOBI.