 Managing Active Directory.
 Managing IP Phone & Softphone (VopTech, D-Link, Zoiper, Eyebeam).
 Managing VICI Dial interaction for Calling.
 Create & Manage Email accounts of Users across the office Using cPanel.
 Network Support & Troubleshooting.
 Hardware and Software Support & Troubleshooting.
 LAN/WAN Network Configuration.
 Virtualization , VMware, VCenter, VSphere
 Firewall Management
 Assets Management
 Linux, CentOS, Ubuntu, [ Basic ]
 Cisco Switch & Router Basic Configuration

Support on Ivend Retail software.
Support on SAP Business One.
Support and Managing Server 2008 
Support to Avaya IP Phones.
Support on Retail Hardware Items like receipt printer, Barcode Scanner, Online Payment maTroubleshooting of Software & Hardware.
Troubleshooting Network
Email Configuration
Configuration of LAN/WAN network setups. 

1. Provided technical assistance to customers on inbound telephone tech support calls. 2. Used remote access to perform troubleshooting when needed. 3. installed and maintained company’s computer systems and network. 4. Completed troubleshooting and repair when computers had problems. 5. Conducted computer technology training with all new staff. 6. Responsible for creating email and domain user access accounts for new users 7. Performed periodic backups and maintenance of key systems. 8. Hardware & software troubleshooting. 9. Installation of new device, software & hardware. 10. network troubleshooting. 11. Managing network. 12. Internet trouble shooting. 13. Device Configuration . 14. Configuration of LAN/WAN Network Setup

maintain Clint data, filing work, shearing Files, inventory Data Entry, payments Records, meeting Records, billing records etc.