• To Greet Customers, Guide to them all about TCS products as per their request.
• Book customers all types of Shipments computerized with proper SOP’s.
• Make ensure clearance of Express Centre all time.
• Also deal customer by telephone or face to face handle their complaints, queries, delivery information and also maintain record of their feedback, suggestion etc.
• All time make ensure fully customer satisfaction by professional dealing.
• Check & Send Emails of M.S Outlook for any issue related to Customer or office.
• Maintain record of potential customer and account party and also increase number of accounts by product wise.