SyedHamid SYED - System Engineer - IBEX Global

概要

An enthusiastic professional with the necessary drive and determination needed to resolve
complex issues. Possessing effective organizational skills and excellent working knowledge
of telecommunications technologies and having a commitment to keep up to date with the
latest developments. Excellent in providing motivation, guidance and a up to date networking
consultancy service to both colleagues and clients. Now looking for a new and challenging
position, one which will make best use of my existing skills and experience and also further
my development. growth.

项目

VoIP integrating Cisco phone with asterisk server and CUCM

工作经历

System Engineer

IBEX Global

Nov 2016 - 代表 | Karachi, Pakistan

Job Responsibilities
 Knowledge of Cisco switches and routers.
 Handlings Troubleshooting and Configuration of a Cisco and Polycom IP Telephones and Extensions.
 Monitoring Datacenters and Switches.
 Installation and Configuration of Software’s and Switches.
 Experience different monitoring Tools such as Tight VNC, VPN Configuration and Solarwind.
 Troubleshooting Maintenance and Monitoring of links and maintenance of their Utilizations.
 Handling links reboot devices and Configuration.
 Provide Technical assistance to Corporate Users.
 Handling issues, and internal Routers unit like Linksys routers..
 Monitoring Users s Links with server 24x7 for any issues or possible downtime through our monitoring system.

Technical Support Engineer

FiberLink (Pvt.) Ltd.

May 2016 - Nov 2016 | Karachi, Pakistan

Job Responsibilities
 Knowledge of NMS “Network Management System and Also Monitoring on it”.
 Installation and Configuration of GPON devices and Switches.
 Troubleshooting Maintenance and Monitoring of GPON links and maintenance of their Utilizations.
 Handling customer queries and monitor links reboot GPON devices and Configuration.
 Handling Customer Complaining issues, home User and Corporate Clients.
 Experience different monitoring Tools such as NMS (Network Management System),
 SecureCRT (With Telnet and SSH) OLT (Optical Line Transmission) and ONT (Optical Network Terminal)
 Monitoring Utilization in Win box.
 Monitoring Clients Links with server 24x7 for any issues or possible downtime through our monitoring system.
 Provide Technical assistance to Corporate and home Clients

Technical Support Engineer

Server4Sale

Jan 2016 - May 2016 | Karachi, Pakistan

Job Responsibilities
 Knowledge and Experience in administering Unix/Linux Operating Systems such as Red Hat and Centos, but having sound knowledge of Ubuntu / Debian operating system also. Installation, maintenance and support of various flavors of Linux and Unix Operating Systems.
 Web hosting server management using WHM/cPanel installed on Red Hat Enterprise Servers. Knowledge of Web hosting control panel also.
 Troubleshooting, maintenance and remote monitoring of the Server Operating Systems (Linux) w.r.t required services and projects.
 Management of Servers in terms of configuration and troubleshooting [Apache Web Server, NGINX Web Server, MySQL Database,FTP Server,WHM/Cpanel Administration (Installation, Configuration, Cpanel Preferences, Plug-ins / Add-ons).
 Perform data backup activity as per backup policy.
 Experience with different monitoring tools such as Pingdom, Host-Tracker and Statuscake for Website / Servers. Round the clock, real-time, preventive server and application monitoring. Monitor client's website.
 Systems security, Authentication and Security Updates. Knowledge of IP Tables, sound knowledge with another Linux firewall. Providing Technical assistance to clients.