I am Nadeem anjum.I have five year experience in IT support services three year in Kingdom of Saudia Arabia and two year in Pakistan.I took the training of CCNA,CCNPand MCITP.
Installation of OS and all software in Microsoft Surface book for VIP User including President and CXOs of Ptcl.
Provide IT Technical Support to VIP Users CXOs EVP and GM.
Data Recovery Using Recuva and Ease US partition master.
Fresh OS (Windows/MAC) and standard software installation as per company policy on new machines.
Ability to ready 250 machine(Laptop/PC) in one days by specific tool called Acronis True image
Good understanding of BIOS set up and boot Menu of different machines.
Microsoft surface book, HP, Dell, Lenovo, Toshiba, fujitsu.
Working on SAP creating GRN, MRF, and PR etc.
Office 365 understanding.
Good understanding of OS and Bios password cracking for official purpose.
Windows Server 2012 R2 Installation and Creation of User in Active Directory
LAN &WAN.
Good Knowledge of IPv4, IPv6, NAT, VTP, VLAN, OSPF, RIP and EIGRP
Outlook Installation and Trouble Shooting.
Expert knowledge of handling administrative task, paperwork and IT Support.
Create incident Using CA Service Desk Manager.
User profile.
Good Knowledge of Booting Software Yumi multiboot, Rufus,
Good understanding of firmware UFEI and Lagacy
Good understanding of partition GPT and MBR
Excellent ability to work in MS-office.
Good Knowledge of Backup and Recovery of a machine(Laptop/Desktop) using Acronis True Image
Remote IT Support Using TeamViewer and Remote Desktop Connection.
Wi-Fi router configuration.
Good understanding of Secure Boot and BIT Locker.
Working on GNS3 and cisco packet tracer.
Ability to work in team and individual as well.
Punctual and good time Management.
Excellent interpersonal and communication skills.