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概要
• Strong knowledge in Windows 7, Windows8 and Windows 8.1, 2008R2, 2012 R2
• User Account creation, management and quota creation.
• Virtualization ( Hyper-V, ESXI )
• Custom OS creation and deployment using Windows deployment services.
• Installation and configuration of Windows Server 2012 R2, Windows 2008 R2 Server and 2003 Server.
• Administration of Windows Server 2012 R2, 2008 and 2003 Server.
• Configuration of Active Directory, DNS, DHCP and FSRM
• Managing Users, Groups, System Policy and Group Policies, TCP/IP Configuration.
• Installation of various Server and Client Windows Operating Systems
• Good understanding of OSI Model, TCP/IP protocol suite.
• Preventive Maintenance for all servers
• Experience with Diagnosis and troubleshooting of hardware problems for Servers, Desktop PC’s and Laptops. Assembled and configured entire computer systems.
• Backup and restoration.
• Device Management and Configuration.
工作经历
Technical Support Assosicate
Network Engineer
• Investigate specialist and complex IT support issues.
• Configuring and managing backup and restore procedures.
• Deploying new hardware and evaluating new software and security issues.
• Verify servers and network devices are smooth and working fine at an optimal level all the time.
Handles network related problems and troubleshooting them.
• Overseeing security of all systems, especially the internet, and installing antivirus protection.
• Troubleshot and resolved LAN/WAN connectivity issues.
• Wireless Security Protocols WEP, WPA, WPA2, 802.1x, Thorough understanding of WLAN security and network management.
• Setting up user accounts, permissions and passwords.
• Setup and configuration of handheld devices (e.g iOS/Andriod) outlook email in enterprise environment.
• Responsible for diagnosing and resolving hardware, software and end user’s problems.
• Technical support for people using the network.