Create and maintain User Reset SAP passwords, set up user IDs and initial passwords
Define Role and authorization on the object class level in SAP
Manage transports in solution manager
Installation of SAP S4 HANA 1809 features with Solution manager, CAR, PO/PI and SLT
Homogeneous system copy on SAP S4 HANA 1809 using SWPM
SAP FIORI configuration
Database management including database backup and restore, database performance monitor, and analysing database activity

o Managed and support 300+ users Environment company wide. In addition, in IT Data center providing management and maintenance for around 20+ servers and switches.
o All IT equipment purchasing & inventory maintain in ERP/SLA/Maintenance Agreement.
o Monitoring & troubleshooting of LAN & WAN infrastructure for different locations
o Managed & troubleshoot centralized Domain Controller 2008, Active directory, group policy configuration.
o Installation and configure DHCP & DNS Server
o Managed all server backups through automatic software procedure.
o Provide complete support to revamp network infrastructure in IT Data centers and other core connected link locations.
o Providing support to TMS users for any error rectification & attendance report issues
o Responsible & managed complete assigned IT Asset Inventory / Help desk Support.
o Managed and control CCTV operations along with surveillance team.
o Installation and configured Cisco IP Phone system
o Managed and troubleshoot ERP applications issues
o Design complete network infrastructure diagrams for company wide locations.
o Managed File server and FTP Server for in-house and outsource locations.
o Configured and Monitor Network Monitor Server for Network and System critical Alerts
o Deployed Antivirus (Kaspersky) for all Gateway servers and user workstations.
o Centralized Local Chat Messaging Server Administration for different locations
o Configured and managed Wireless Access Points along with MAC address security restrictions
o Provide Email support to Android & I-Phone email clients
o Managed complete network / Hardware backup plan to avoid any downtime
o Develop, maintain, and operate data backup and restore and off site backup.
o Limited provide support on Mac & and Linux OS.

Provide day to day support to all users (LAN support, Installation, Troubleshooting of all IT items, Applications (PC/Laptop, Printer, scanner, Multimedia projector, etc.) Win7 migration, Preventive maintenance)
Antivirus (Kasper sky implementation, Backup & recovery user data)
Monitoring and backup of CCTV cameras
Manage all Incident, Service Requests, and Events
Make an inventory of all IT equipment's
Outlook issues, Printer issues, MS Office Support, working on Domain and workgroup & Active directory
Reporting to top-level management about Service Desk status (Daily, weekly, monthly reports)
Threat Management Gate Firewall (TMG)
Respond to queries either in person or over the phone