Assisting with planning, implementation, and on-going maintenance of Employee Relations, Equal Employment Opportunity, Diversity, and Compensation Programs.
Targeting and gaining new business and to gain comprehensive knowledge of the business, within a wide geographical area.
Have extensive knowledge of competitor products and offerings
Encourage full usage of all facilities to maximize sales.
Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue.
Execute marketing campaigns and analyze performance that leverage behavioral interest profiling to drive new client acquisition and sales revenue.
Responsible for all aspects of project, including: meeting deadlines, time management, contingency planning, approval procedures, budgeting, analysis and tracking.
Be pro-active in putting forward suggested actions to achieve the department’s targets.

An effective member of business unit, involved in strategic planning, continuous product improvement and maximizing sales by customer satisfaction, quality service, employees motivation and career development.. Providing a consistent professional approach to all clients through the highest standards of product and service. To actively contribute, meeting and exceeding sales targets and profit margins.
Led a team of 20 enthusiastic individuals to achieve monthly /quarterly/yearly sales target. Was continuously involved in process of innovation and improvements to help evaluate and develop CRM functions. Integration and implementation of strategic plans on front end level.

As director of business development I was responsible for developing and implementing a comprehensive internal and external marketing plan that would increase revenues and profits. This position is expected to uphold the mission and values established by the organization.
Implement the recommendations of the strategic marketing plan.
Performs market research and analysis
Furnishes marketing advice, counsel and general staff support to all departments within the organization.
An effective member of business unit, involved in strategic planning, continuous product improvement and maximizing sales by customer satisfaction, quality service, employees motivation and career development.. Providing a consistent professional approach to all clients through the highest standards of product and service. To actively contribute, meeting and exceeding sales targets and profit margins

On this position my job role is industry-specific, with the level of responsibility and variety of activities dependent on the type and size of organization.
Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments.
Designing and expanding training and development program based on the needs of the organization and the individual.
working in a team to produce program that are satisfactory to all relevant parties in an organization, such as line managers, accountants and senior managers at board level.
To train people with the skills and attributes required in this profession and facilitate them to communicate in English and help utilization of their skills in the call center industry.

Evaluates operational issues to determine how competitive and current it is with the latest trends in the industry.
Monitors external and internal environment for development of new market segments
Prepares marketing campaigns for new employees coming on board.
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Worked on the front-end level, direct selling, dealt with customer queries related to product and its technicalities. Maintained daily logs for calls, emails and live chat. . Also guiding the customers with care. Managed the business and increased the sales. Set the goals for staff to achieve

Worked on the front-end level, direct selling, dealt with customer queries related to product and its technicalities. Maintained daily logs for calls, emails and live chat. Provided feedback to manager on an overall sales flow. Achieved individually ever highest sales which led to a managerial position also to bring the projects and campaigns and to provide training to agents. Also to let them make generate business and look after the progress. Managed the 50 agents. Also guiding the customers with care. Managed the business and increased the sales. Set the goals for staff to achieve.