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概要
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities.
工作经历
Customer Support Representative
Working as a customer support executive in a UK-based company, which is selling products using an e-commerce website. My job was to:
Resolve customer complaints
Emailing customers
Tracking customer orders
Handling calls and making offers to customers
Ensuring customer satisfaction
Limousine Dispatcher
Working as a dispatcher is Limousine company in Canada
Dispatching limousines according to clients needs.
Managing drivers and client issues.
Calculating fares according to customer needs.
Taxi Operator
• Working as a Taxi Operator for a taxi company based in UK.
• Worked on Auto Cab and Codex software
• Taking Bookings.
• Dispatching and managing drivers.
• Calculating fares.
• Dealing with passenger issues.
BDO-Business Development Officer
• Selling SEO, Web Development and PPC(Pay per click) to various companies in UK
• Cold calling.
• Leeds Generation.
• Client Follow up.
• Contract Renewals.
• Making 150 plus calls a day.
• Achieving monthly targets.
• Achieved number of rewards and bonuses.
• Using CRM
• Making spreadsheets and Daily Reports
• Achieved individual targets in a month more than £4,500
TSR- Telesales Representative
• Working in UK Energy Campaign as a Sales Agent for Gas and Electricity.
• Cold calling.
• Leeds Generation.
• Client Follow up.
• Contract Renewal.
• Making 200 plus calls a day.
CSR- Customer Service Representative
• Working as a CSR in Ufone Franchise
• Dealing with clients.
• Resolving client issues.
• Biometric verification
• Issuing SIM cards.
• Handling the paper work.
• Making a Database and piling up paper work.
