概要

Highly motivated and organized professional with 4 years of combined experience in administrative and operational roles.
Proven ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Strong communication and interpersonal skills, adept at Logistics & Transportation Management and building positive working relationships.

工作经历

公司标识
Administration Officer (Transport & Logistics Lead)
Pak Petrochemical Industries Private Limited
Apr 2023 - 代表 | Karachi, Pakistan

Optimized route planning and scheduling for drivers and loaders based on diverse requirements from various departments (warehouse, store, plant, purchase, owners, admin).Efficiently managed daily administrative tasks for a team of 50+ transport personnel across 4 Plants/Units of company, including duty rosters, food/conveyance sheets, and overtime calculations.Ensured Overall Fleet Maintenance & ComplianceOversaw the upkeep and repair of 19 vehicles and 6 forklifts, prioritizing their cleanliness and functionality.Negotiated favourable payment terms with vendors and managed monthly maintenance/repair expenses.Maintained accurate records of fuel consumption and oil usage for all vehicles and lifters. Handled vehicle licensing renewals, fitness certificates, route permits, andexplosive licenses. Proactive Problem Solver & Team Leader Resolved vehicle-related court cases involving document collection andsubmissions.Anticipatedly acquired necessary parts to prevent operational disruptions. Managed the leave process and hiring of new transport staff as needed.AdministrationSKILLS -AdministrationLogistics/ Transportation LeadCommunication (written &verbal)Interpersonal SkillsOrganization & TimeManagementProficiency in MS Office Suite(or ERP/ SAP software).

公司标识
Operations Associate (Retial Inspection and Auction Service)
OLX Pakistan
Dec 2021 - Apr 2023 | Karachi, Pakistan

• Managing the Car Inspection Service (OLX MOTORS Car Inspection) all over Pakistan.
• Managing a team of 6 Sales Reps, 2 associates, and 14 field inspectors to deliver monthly business targets nationwide
• Handling a project of OLX MOTORS Inspections for CAREEM Pakistan with a team of 26 field inspectors.
• Working on Product Development (including Inspection App & Portal) and integrations for CAREEM Project.
• Handling the inspection service, coordination with clients, and delivery of reports.
• Ensuring flawless & error free generation of the digital inspection reports and their deliverance to the client. 
• Acting as a liaison between the inspection team and the finance team.
• Coordination between admin & procurement team for issuance of gadgets & inspection tools.
• Looking after the payment validations on Daily, Weekly, and Monthly basis.
• Working on Training and development of the whole team.
• Revamped the customer service support to effectively handle customer services & generate business leads for further growth and development.
• Coordination with Marketing team for branding & upcoming campaign related matters.
• Managing the commission structures of the teams.
• Attending industry events in order to generate business leads.
• Training the new hires with required product knowledge & usage of gadgets to conduct routine tasks and inspections.

公司标识
Control tower Agent• (OPERATIONS DEPARTMENT)
Daraz.pk
Sep 2020 - Oct 2021 | Karachi, Pakistan

• Analyzed reports of improvements on a daily basis to bring effectiveness to the department.
• Researched more complex issues regarding delivery follow-up, order tracking Vendor Management and CRM.
• Full grip on Lazada Logistics Management System. •
• Risk identification and response management.
• Analytical decision support and Statistical performance reporting of the
Last Mile fleet.
• Developed smart solutions to overcome departmental constraints.
• Manage Daily returns orders and verifications of Failed Deliveries through managing Physical calls and Through IVR calling Software.
• Create a daily HUB Performance analytical report.
• Reported KPI's to the internal account manager and senior management on a weekly and monthly basis.
• Resolve issues and problems where operations stuck.

学历

IQRA University Karachi-SN Pakistan
硕士, 工商管理硕士学位, MBA‎
marketing and brand management
CGPA 2.64/4
2023
Ilma University Formally(IBT)
学士, 工商管理学士学位, BBA‎
Marketing (Brand Management, Consumer Behavior)
CGPA 3.2/4
2020

技能

熟练 Administrative Management 
熟练 Analytical Skills
中级 Automation Machinery Knowledge
初学者 Business Acumen
熟练 Business Development Skills
初学者 Certified In Information And Texhnology from UA Computers Academy
熟练 Client Relationship Management
熟练 Communication
熟练 Communication Skills
初学者 Computerize Accounting From Korean Computer Academy. Certified Skills Devolopement Council
熟练 Configuration Switches
熟练 Coordination Skillss
熟练 Data Analytics
熟练 Fluent in English
中级 Forms Processing
熟练 Government Liason
初学者 Interpersonal Leadership
初学者 Interpersonal Skills
初学者 Key Account Management
初学者 Market Knowledge
熟练 Marketing
熟练 Microsoft Excel
中级 Multi Tasking Skills
初学者 Negotiation Skills
熟练 Operational Tasks Handling
熟练 Operations Management
初学者 People Management
熟练 Persuasion Customer
熟练 Problem Solving Skills
初学者 Purchase Planning
熟练 Relations Management
熟练 Report Management
熟练 Sales
熟练 SAP ERP
熟练 Secretarial Skills
熟练 Site Administration
熟练 Staff Supervision
中级 Strategies
熟练 Teamworking
熟练 Typing Speed

语言

熟练 乌尔都语
熟练 英语