概要


  • Corporate B2B & B2C SaaS International Sales & Support Specialist

  • Having experience in IT Business Development Projects such as SEO, Web development, Custom software development, App development, and Graphic designing projects.

  • Key Account Manager for IT Hardware & Software Licensing Internationally.

  • Lead generation, Project handling, and online bidding from Upwork, Fiver and Linkedin.

  • Outreach via call, Email Marketing, Google Ad, Linkedin lead generation, Quora, Reddit etc

  • Excellent sales & support skills with 7 Years of International UK work Exposure.

  • Expert-level oral and written communication skills such as drafting emails, and proposals.

  • Sound knowledge of IT hardware and software tools and techniques such as Microsoft 365, Microsoft Teams, Zoom, and different CRMs.

  • Maintaining and retaining healthy business relations with corporate clients and able to build a working atmosphere that has energy, vitality, and fun also working under pressure and meeting targets.

  • Sound knowledge of IT hardware and software installation and troubleshooting, Microsoft 365, Microsoft Teams, Zoom, Zoho CRM, Bitrix24 CRM, Slack, Tawk, and Google Cloud Sheets.

  • Ability to present material on Facebook, Instagram & Linkedin using Powerpoint, Adobe Photoshop, and Illustrator, well-versed with Internet Lead Generation, Email followups, Proposal creation, and Google advance search.


项目

ICT Hardware & Software Selling & Sourcing to International Market
B2C Sales & Support Services for USA Market
SaaS B2B Fitness & Wellness Software Sales

工作经历

公司标识
IT Software Sales Development & Lead Generation Specialist
OOP Technologies
May 2021 - Jul 2022 | Lahore, Pakistan


Worked on projects related to web development, Search Engine Optimization Ranking, and graphic designing.
Getting business from different channels for Web development, SEO, and Graphic designing.
Experience in writing content, drafting emails, and being able to customize each proposal based on the nature of the project.
Communicate clearly with clients in order to understand the requirements of the project and complete them to a specific schedule and within an agreed budget.

公司标识
B2B SaaS International Sales & Support Specialist
SoftSteer
Oct 2020 - Apr 2022 | Lahore, Pakistan



Demonstrated Wellyx SaaS cloud management software & support via Teams /Zoom for Fitness & Wellness Industry internationally.

Engage & build a healthy sales pipeline and maximize selling opportunities.
Identify client needs, provide proposals and suggest products & services.
Set up meetings and calls between clients, managers & software engineers.
Qualify prospects, help client decision-making and provide after-sales support.

公司标识
Supervisor Sales Inbound/Outbound
The Evolution
Aug 2018 - Oct 2020 | Lahore, Pakistan


Give training, prepare reps to respond to customer questions and complaints and solve problems with solutions and offer services and products.
Ensuring agents understand and comply with all call center objectives, performance standards, and policies and KPI
Answering agent questions regarding best practices or difficult calls.
Identifying operational issues and suggesting possible improvements.
Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.

公司标识
Sales Executive
Digital Globe Services
Jun 2017 - Aug 2018 | Lahore, Pakistan


Answered sales call to meet targets and diffuse angry customers.
Maintained a high level of knowledge and understanding of product features, services, marketing promotions and special offers.
Respond in a timely fashion to customer questions, and concerns.
Updated and maintained notes and customer profiles in a computer database.

学历

University of Wales Cardiff
硕士, 工商管理硕士学位, ‎
Business Administration
2010
University of Management & Technology (UMT)
学士, 理工学士, Bachelor in Science in Computer Sciences‎
Computer Science
2005

技能

熟练 End to End Sales
中级 Leadership & Managerial Skills
熟练 Negotiation Skills
熟练 Online Lead Generation
熟练 Saas B2B & B2C software sales specialist
熟练 SaaS Software Testing and Support
熟练 SEO & Web Development projects
熟练 Situational Sales Negotiation
中级 Social Media Expert

语言

初学者 德语
熟练 英语