概要

A seasoned professional with around 15 years extensive experience as Senior - procurement and Associate HR in Information Technology and Telecommunication sector. My experience incorporates the delivery of online purchasing (e commerce) and ensuring invoices are processed accurately according to customer requirement, electronic fund transfer. Online transaction processing , HR operations, performance management, recruitment training development, and team management.

工作经历

公司标识
Amazon Account Manager PPC Specialist Listing Optimization
Craze International
Apr 2018 - 代表 | Lahore, Pakistan

• Listing on Amazon with competitor analysis (Europe and USA) and Ebay (Europe and USA)• Checking and rectifying customer reviews and feedback• Checking account Health of each Channel on daily basis• Running Campaigns on Amazon both Automatic and Manual to boost Sales• Managing Customer messages via Amazon and Ebay Email• Managing and checking inventory level in Linnworks App• Coordination with Factory for garment quantity• Reporting on Defective Item• Weekly sales and campaign report •  Providing Customer Support via Emails to Amazon and Ebay Customers • Reporting Directors on Sales Level and making strategies for boosting Sales
Mansging Ebay listings and campaing
Checking account health of each channel odf Amazon and addressing issues to the team
SEO for organic search
Result oriented sales

公司标识
Manager Operations E- Commerce
TkXel
Apr 2016 - Apr 2018 | Lahore, Pakistan

 Drive project execution and delivery according to business needs and requirements.
 Knowledge about Payment Gateway
 Strong project management skills such as planning, execution and implementation
 Perform other duties as assigned or apparent.
 Handling company accounts and making payments to vendors.
 Looking after warehouse and coordinating with shipping team.
 Completion of Order fulfillment process.
 Involved in recoveries From TCS, Pakistan Post and Lahore Deliveries.
 Drive project execution and delivery according to business needs and requirements.
 Develop reporting and insight of E-commerce and Loyalty program with strategic performance trends and customer insights based on a clear understanding of business objectives to inform marketing initiatives.
 Handling customer complains
 Providing after sales services.

公司标识
Senior E Procurement Executive (Team Lead)
Nextbridge (Pvt) Ltd
Apr 2010 - Apr 2016 | Lahore, Pakistan

Experience Nextbrige Pvt Ltd 8th April 2010 till Present
Team Lead Senior E- Procurement Executive

Checking and reviewing the emails sent by the client on daily basis
Distributing assigned purchase data to the team members.
Completing Online purchasing process and ensuring that invoices are processed correctly in compliance with original orders.
Accurate recording of accounting data includes store receipt entry in the system to complete the purchase process.
Solving the issues of team members facing while orders placement.
Encouraging, supporting, and motivating actively one's peer team.
Preparing report for the daily allotted work and sending to the Client and Head of the Department.

Resources Management
Preparing training manuals for new team members and trained them accordingly.
Train, supervise and manage human resource of the project.
Do one to one performance evaluation and provide feedback on daily work quality.
Constantly seek ways to keep human resource well equipped with latest trends and ideas of doing things in project.
Preparing weekly rotation plans for morning and night shifts.
Carrying out team meetings and actively participating in the monthly and weekly meetings.
Encouraging, supporting, and motivating actively one's peer team.Preparing report for the daily allotted work and sending to the Client and Head of the Department.
Conducting interviews and evaluations of the candidate.

公司标识
HR Executive
Jul 2007 - Apr 2010 | Lahore, Pakistan

Pakistan Telecommunications 23rd July 2007 to 7thApril 2010
Worked as HR Executive and Recruiter
Recruiting and staffing
Employee orientation development and training.
Record keeping, Reporting and analysis of employee information.
Day to day efficient operation of HR
Assisting employee relation
Company related documents such as Employee Handbook.
Benefit administration including enrollment, status changes and personal information updating
Maintaining and updating HRIS
Conducting interview effectively and efficiently
Applicant tracking and resume management

公司标识
Accountant (Internee)
Nov 2006 - May 2007 | Lahore, Pakistan

Engro Innovative Automation Pvt Ltd 13th Nov 06 to 30th May 07
Accountant (Internee)
Process payments, Receipts and Journal Vouchers maintain proper filing system for kinds of vouches and other financial correspondence.
Maintenance of cash book/Ledgers.
Maintenance of reconciliation statement and maintain record's files.
Book keeping records
Preparation of all projects vouchers and cheques

学历

Institute of Management Sciences
硕士, , Masters in Business Administration‎
Marketing
2010
University of the Punjab
学士, , Bachelors of Commerce‎
Accounting & Finance
2006
University of the Punjab
中级/A级, , Intermediate Of ComputerSciences‎
Maths, Stats, Computer
2003
Beaconhouse School System.
大学入学/0级, , Sciences‎
Science
2001

技能

熟练 Account Management
熟练 Account Optimization
熟练 Amazon FBA
熟练 Amazon FBA Command
熟练 Amazon FBA Knowledge
熟练 Amazon Operations Management
熟练 Amazon Optimization
熟练 AMAZON PPC
熟练 Amazon Private Label
熟练 Amazon Seller Central Command
熟练 Analysis of Information
熟练  Adobe Premiere Pro
熟练 Campaign Building
熟练 Campaign Management
熟练 Conservation Awareness
熟练 Cooordination Skills
熟练 Customer Satisfaction Management
熟练 Digital Marketing Management
中级 eBay Sales
熟练 eCommerce Knowledge
熟练 eCommerce SEO
熟练 eCommerce Consultancy
熟练 eCommerce Operations
初学者 eCommerce Optimization
熟练 Fluent in English
中级 Helium10
初学者 Individuals / Consumers
熟练 Keyword Generation
初学者 Listing Creation
初学者 Marketing Skills
熟练 Marketplace Handling
熟练 Negotiation Skills
熟练 Optimization Of Amazon Listing
熟练 Order Management
熟练 Page Listings
熟练 Pay Per Click
初学者 PPC
熟练 Process Operations Handling
中级 Product Hunting
中级 Product Sourcing
熟练 Quality Metrics
熟练 Resource handler
熟练 Sales
熟练 Selling
熟练 Vape Knowledge
熟练 استراتيجيات مبيعات الحسابات

语言

熟练 乌尔都语
熟练 英语

Amna 联系人

Rizwan Arshad
Z​apro Digital​, London, UK / SRHives