A seasoned professional with around 15 years extensive experience as Senior - procurement and Associate HR in Information Technology and Telecommunication sector. My experience incorporates the delivery of online purchasing (e commerce) and ensuring invoices are processed accurately according to customer requirement, electronic fund transfer. Online transaction processing , HR operations, performance management, recruitment training development, and team management.
• Listing on Amazon with competitor analysis (Europe and USA) and Ebay (Europe and USA)• Checking and rectifying customer reviews and feedback• Checking account Health of each Channel on daily basis• Running Campaigns on Amazon both Automatic and Manual to boost Sales• Managing Customer messages via Amazon and Ebay Email• Managing and checking inventory level in Linnworks App• Coordination with Factory for garment quantity• Reporting on Defective Item• Weekly sales and campaign report • Providing Customer Support via Emails to Amazon and Ebay Customers • Reporting Directors on Sales Level and making strategies for boosting Sales
Mansging Ebay listings and campaing
Checking account health of each channel odf Amazon and addressing issues to the team
SEO for organic search
Result oriented sales
Drive project execution and delivery according to business needs and requirements.
Knowledge about Payment Gateway
Strong project management skills such as planning, execution and implementation
Perform other duties as assigned or apparent.
Handling company accounts and making payments to vendors.
Looking after warehouse and coordinating with shipping team.
Completion of Order fulfillment process.
Involved in recoveries From TCS, Pakistan Post and Lahore Deliveries.
Drive project execution and delivery according to business needs and requirements.
Develop reporting and insight of E-commerce and Loyalty program with strategic performance trends and customer insights based on a clear understanding of business objectives to inform marketing initiatives.
Handling customer complains
Providing after sales services.
Experience Nextbrige Pvt Ltd 8th April 2010 till Present
Team Lead Senior E- Procurement Executive
Checking and reviewing the emails sent by the client on daily basis
Distributing assigned purchase data to the team members.
Completing Online purchasing process and ensuring that invoices are processed correctly in compliance with original orders.
Accurate recording of accounting data includes store receipt entry in the system to complete the purchase process.
Solving the issues of team members facing while orders placement.
Encouraging, supporting, and motivating actively one's peer team.
Preparing report for the daily allotted work and sending to the Client and Head of the Department.
Resources Management
Preparing training manuals for new team members and trained them accordingly.
Train, supervise and manage human resource of the project.
Do one to one performance evaluation and provide feedback on daily work quality.
Constantly seek ways to keep human resource well equipped with latest trends and ideas of doing things in project.
Preparing weekly rotation plans for morning and night shifts.
Carrying out team meetings and actively participating in the monthly and weekly meetings.
Encouraging, supporting, and motivating actively one's peer team.Preparing report for the daily allotted work and sending to the Client and Head of the Department.
Conducting interviews and evaluations of the candidate.
Pakistan Telecommunications 23rd July 2007 to 7thApril 2010
Worked as HR Executive and Recruiter
Recruiting and staffing
Employee orientation development and training.
Record keeping, Reporting and analysis of employee information.
Day to day efficient operation of HR
Assisting employee relation
Company related documents such as Employee Handbook.
Benefit administration including enrollment, status changes and personal information updating
Maintaining and updating HRIS
Conducting interview effectively and efficiently
Applicant tracking and resume management
Engro Innovative Automation Pvt Ltd 13th Nov 06 to 30th May 07
Accountant (Internee)
Process payments, Receipts and Journal Vouchers maintain proper filing system for kinds of vouches and other financial correspondence.
Maintenance of cash book/Ledgers.
Maintenance of reconciliation statement and maintain record's files.
Book keeping records
Preparation of all projects vouchers and cheques