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概要
Multi-dimension Certified (MCP,MCSE,MCSA 2012,MCTS ,RHCE,CCNA,CMMi,ITIL) ICT professional having more than 15 years of practical progressively responsible industry experience in deployment implementation of overall IT project management (PMP,CMMi, ISO ITIL Processes),Multi User Network infrastructure Operation, Surveillance bio-metric device management system. SVN, MIS SAP/ERP implementation. cloud Security web services (CCSK, AWS Oracle cloud). Strategic policy, SOPs Process development. IT Help desk support services, Training IT solution at enterprise level like data center networking integration, voice data communication, Corporate application compliance, storage security.
Plan, design install multi- user networks. Training on computer-based applications including health information systems, database management, and provision of ICT infrastructure, assessment of networking resource sharing, application management, development and formulation of policies.
Implementation and training for computer applications to facilitate office applications, Internet, Global e-mail services, Global Management System (GSM). Installation certifying compliance with standards and specifications of new hardware and software, Ensuring timely and frequently back-up of CO information as per the timelines and guidance provided in the EMR/IT Policy, IT resources training session for better use of IT resources.
Preparing and verifying compliance of newly purchased data processing equipment. Collaborate with the Fixed Asset Management Unit and Warehouse in verifying the IT equipment, its issuance and tracking for the purpose of fixed asset/IT inventory management.
Troubleshooting local area wide area network Infrastructure, ad-hoc user problem using Cisco routers/Switches, Access point, ICT security, firewall policies and antivirus infrastructures.
Technical operation of corporate applications including Office365, Outlook, SAP, WFS etc.
Preparation of appropriate user manual
工作经历
Manager IT
• Manage multiple consultants, projects, and clients at the same time
• Provide overall project management and oversight to client implementations
• Manage and monitor application deployments on cloud as well as on premise servers
• Develops & Recommends information technology strategies, policies, and procedures
• Designing & automating organization business processes, workflow management system
• Designing and implementation of ERP ,CRM ,MIS, web & android applications
• Deployment ,Implementation & migration of Microsoft Azure cloud ,Microsoft 365 & Azure cloud
• Develop documented business requirements, functional requirements/specifications, interface requirements, data conversion requirements, implementation requirements, use cases, & design documentation
• Collaborate with technical teams to design and test automations and integrations
• Prepare project reports for all stakeholders
• Provide leadership and motivation to project team members throughout the project life ycle
IT Project Manager
• Managing multiple projects, cross-functional project teams, and project budgets. Managing a large, distributed environment of middleware applications on development, QA and production systems for renowned client in Pakistan like Telenor Pakistan, Zong, Ufone, HBL, Silk bank, etc.
• Recommending strategies, policies, and procedures by evaluating organization outcomes, identifying problems; evaluating trends; anticipating requirements.
• Maintaining ISO 27001 for information security ,IT roadmap ,risk and security compliance
• Management and operation of variety cloud computing server and services like PaaS (Platform as a service),IaaS (Infrastructure as service)
• Implementation of both CMMi L2 & Scrum with PSEB & Catylic Consultant with best practices in project management and requirements management from the industry
• Implementation of server infrastructure Active Directory, DNS,DHCP, TMG, Cisco ASA Firewall, routers &
Switches VPN, Security camera and biometric device management system, Subversion etc.
• Work with different business units to help them understand Scrum. Coach team on scrum ceremonies (sprint planning, retrospectives, and daily stand-ups). Help the organization towards Agile Transformation/Adaption
• Enact change and continuous improvement, increasing the productivity of Scrum teams
• Empowered teams to self-organize and grow cross-functionality. Help team resolve impediment
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases and shared APIs with other IT groups
• Ensure that teams meet their delivery objectives in terms of functionality and timescales. Track and communicate team velocity and sprint/release progress
• Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs
IT Manager
• Maintained quality service by establishing & enforcing standards through Implementation of Harsco global IT policies, SOPs & strategies by evaluating organization outcomes, identifying problems, evaluating trends & anticipating requirements for improved business results and value-added client services.
• Implemented the DMVPN (Dynamic Multi Point virtual private networks) project to integrate global corporate offices of Harsco US,UK, Australia, Europe, Middle East, Africa, Brazil, China, India, Pakistan to implements global IT SOPs& achieve management goals in compliance with core values.
• Implemented GSM Gateway & PBX Project in Harsco’s (Chrome ore Services) factory office, Fateh Jang Pakistan Punjab for communication infrastructure.
• Designed & Implemented IP based surveillance security system project in factory office (Fateh Jang) for visibility, security & controlling of operational plant for metals and minerals processing & analysis.
• Implemented Biometrics IP based project (Kronos Online attendance) for management and controlling of employee’s attendance records.
• Implemented & deployed UNIWIN application project along with integration of Oracle R12 for metals & Minerals inbound and out bound electronic weighbridge’s operation.
• Designed & Implemented network infrastructure, both Harsco & Non Harsco networks LAN/WAN, Server 2012 R2 (Dell T320 Power Edge), Cisco corporate router 1900 series, Cisco Layer 2 switches.
• Other tasks including, technical support, OptiDesk migration project,O365 cloud migration project implementation, Satellite Internet link deployment project implementation,3PL,vendors’s management, IT
Help Desk (GDM and Service Now ticketing system), Warehouse & inventory control, Data backup &
disaster recovery planning, EPO Dash board, Global IT Conferencing participation (MEAPS Meeting), SCCM Configuration, XRF analyzer machine’s calibration, Users training & orientation on
New technology & various operational pro
Manager ICT
• Implementation of ICT management systems and strategies with focusing on achievement of the results like Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology & global environment, Enterprise Resource Planning) functionality for improved business results and improved client services.
• Deployment & implementation of Network Operation, services and IT solution at enterprise level like data center networking, network integration ,voice and data communication ,application and software deployment, storage and network security, Networking infrastructure
• Troubleshooting, Network access, backup restoration and off-site storage.
• Maintained an up-to-date inventory of software and hardware, databases, Max e-filing, electronic library, consultancy & vendors database.
• Implementation & deployment of Web Server (WAMP, XAMP, IIS), PHP, MySQL, SQL, PostgreSQL.
• Implementation of squid & asterisks server on Linux for deployment of PBX, VOIP& internet acceleration.
• Analyzed IT requirements and giving independent and objective advice on the use of IT Solutions.
• Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT Performance.
• Participated in meetings, workshops and seminars for the purpose of conveying and/or gathering information.
Manager IT
• Directed IT policy & strategic development to select & install major IT facilities with integration of IT Operations. Creating strategic & communication plan with IT budgeting to achieve business goals.
• Deployment and implementation of MIS for education and finance department and microcredit unit.
• Installed & administered Multi users Networks LAN/WAN, Wifi, VPN, proxy server (ISA Server) using
Server 2008 infrastructure with superior network & IT trouble shooting.
• Provided and arranged end-user training in applications like MS Office, SPSS,MIS, share point, Email system & prepare short user manuals & guides/ FAQs.
• Deployed Electronic Mail System, (Incredimail, & Outlook) through online exchange server & CPanel.
• Established Audio/Video Conference between regional offices and General Head office in USA, Chicago,
Washington D.C, and India etc. using device like Polycom, GoTo meeting &WebEx web utility.
• Regular data backup of system.
• I have created IT asset inventory, thus maintaining device History database.
• Monitored & evaluated IT Projects by visiting of 8 regional offices in all provinces of Pakistan.
Program IT Officer
• I contributed with the introduction and technical operation of organizational computer applications. Provided smooth & secure data access between sections within the office and with HQ divisions. I kept my Organization up to date with installation of new version of the systems and troubleshooting ad-hoc user problems in their functioning.
• LAN and WAN infrastructure designing and implementation, Wifi networks and trouble shooting.
• Deployment of Server 2003 and maintenance, Active Directory users & computers.
• Deploying of Email servers, web servers, Ftp server and internet facilities.
• I conducted computer base training regarding hardware or software issues. I acted as the training focal point.
• Established Audio/Video Conference between regional & Head office in TOKIO through Skype
Network And System Engineer
• I established Local Area Network (LAN) And Wide Area network ( WAN).
• Installed application software as well as system software, printers &managed traffics over the networks.
• Advised users on appropriate use of software packages and administered software policy.
• Provided effective IT support to all departments (sales, operations, accounts & risk mitigation) & created tremendous interaction between policy, control, compliance and support functions.
• Vendor relation, regarding timely IT procurement, repairing and maintenances etc.
• Established electronic communication linkages required for e-mail.
