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概要
11+ years of extensive hands-on experience in Computer Hardware Software Networking. Windows administration including HP, IBM, DELL Servers, Microsoft management, Symantec and virtualization products. Excellent communication skills with the ability to interface at all levels. A team leader who also can work well independently.
工作经历
IT Officer
Managing and Configure NAS Synology Drive.
Manage and Configure Unifi Controller Guest Network Vlan and Access Point
VMware ESXi 7.0.0 Virtualization.
Fiber Splicing.
Managing Domain Server ( Active Directory)
Configuration managing 350 IP Cameras and troubleshooting
Monitoring and maintaining networks and servers.
Upgrading, installing and configuring new hardware and software to meet company objectives
Creating user accounts and performing access control
Documenting processes, as well as backing up and archiving data.
Supervising and mentoring IT department employees, as well as providing IT support
Sr. IT IOfficer
Manage Information technology and computers systems.
Ensure security of data, network access and backup systems.
Identifying and acting on opportunities to improve and update software and systems
Running and sharing regular operation system reports with senior staff.
Developing and implementing IT policy and best practice guides for the organization
Management of Administrator systems & servers related to LAN & WAN.
Maintain CCTV Cameras & Backup, and DVR ok condition in case anyone fails
Developing and maintaining the infrastructure and IT systems
IT Officer
Configuration and managing Automated tape backup library IBM TS3100.
Configuration and managing Symantec VERITAS Net Backup 6.5
Configuration and managing of Symantec Endpoint Protection 11.0.
Configuration and managing PDA system for transferring data remotely.
Configuration managing and monitoring 160 IPVR or DVR Cameras and troubleshooting.
Configuration and managing Lotus Note 8.5.3 on Clients side.
Configuration and managing AS400 client side.
Complete troubleshooting related to systems and networks at clients & server end.
Installation and maintenance of new Printers Hardware / Network troubleshot.
Monthly HW maintenance jobs for HW’s Systems to increase the efficiencySystems.
Respond to request for technical assistance in person, via phone, remotely.
Provide helpdesk Support to users & update Complaint & Support log.
Identify and escalate situation requiring urgent attention.
Track and route problems and requests and document resolution.
Operating & Support video conferencing Polycom HDX 6000 Device.
Follow standard helpdesk procedures / IT SOP.
Assist in preparing & updating documentation of IMS & ISMS system.
