工作经历

公司标识
Dispatch & Duty Manager
AAA Taxis Hertfordshire (SSH Campagin)
Jul 2020 - 代表 | Lahore, Pakistan

I started as a controller on AAA. I was given the responsibility of Quality Assurance of  the   team after 4 months of joining and later on I was promoted to  the  role of Dispatch and Duty manager of AAA taxis (Hertfordshire). I   oversee their  despatch process from Pakistan .As a duty manager,, my role is to  interview newcomers to AAA, arrange their training, and get them approved by  AAA Management UK once they are up to the mark and to make sure that the team is following the rules and regulations of the company.

公司标识
Campaign Leader
Bounds Taxis (SSH Camaign)
Jul 2020 - Nov 2020 | Lahore, Pakistan

I started as a controller on Bounds taxis and was promoted to the role of Campaign leader.

公司标识
Controller/Dispatcher
Outkom Enterprises
Oct 2015 - Jan 2020 | Lahore, Pakistan

Started as a CSR and then got promoted as a controller on Barnet cars 

公司标识
3D Software Analyst / Training
Clear Correct Pakistan
Jun 2010 - Jul 2015 | Lahore, Pakistan

公司标识
CSR
TRG ( The Resourse Group)
Apr 2011 - Jun 2011 | Lahore, Pakistan

公司标识
Controller
Surbiton Cars
Dec 2009 - Apr 2010 | Greater London, United Kingdom

公司标识
Cab Controller
Wimbeldon Cars
Jan 2009 - Feb 2010 | Kent, United Kingdom

Cab Controller

公司标识
Advance Merchandiser & Team Leader
Tesco
Feb 2005 - Apr 2009 , United Kingdom

学历

nts
证书, ‎
English Literature
Completed
2014
University of the Punjab
硕士, , M.A in English‎
English Literature
2013
leicester college of professional studies
学士, 工商管理学士学位, B.B.A‎
Marketing Management
2008
British Council Lahore(private candidate)
证书, ‎
IELTS
Incomplete
2004
Petroman
大专, D.C.S‎
Principle Of Accounting
Completed
1998

技能

熟练 Call Center Development
熟练 Call Center Management
熟练 Client Relations Skills
熟练 Branch Administration Skills
熟练 Business Management
熟练 Chat Support Skills
熟练 Client Followup
熟练 Computer/Technical Literacy
熟练 Inbound Call Center
熟练 Lead in
熟练 Operations Management

语言

熟练 英语
熟练 旁遮普语
熟练 乌尔都语