概要

My nature of job is to handle customers online as well as on phone its a full time job at night,

i am also responsible for online sales and support of DIDX which is whole sale plate form.

and also worked as social media marketing executive in supertec Inc

项目

Medical billing AR specialist

工作经历

公司标识
Estimator
Government of USA Procurement officer
Feb 2016 - 代表 | Karachi, Pakistan

• providing help and advice to customers using your organisation's products or services;
• communicating courteously with customers by telephone, email, letter and face to face;
• investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
• handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
• issuing refunds or compensation to customers;
• keeping accurate records of discussions or correspondence with customers;
• analysing statistics or other data to determine the level of customer service your organisation is providing;
• producing written information for customers, often involving use of computer packages/software;
• writing reports analysing the customer service that your organisation provides;
• developing feedback or complaints procedures for customers to use;
• improving customer service procedures, policies and standards for your organisation or department;
• meeting with other managers to discuss possible improvements to customer service;
• being involved in staff recruitment and appraisals;
• training staff to deliver a high standard of customer service;
• leading or supervising a team of customer service staff;
• learning about your organisation's products or services and keeping up to date with changes;
• keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

公司标识
live chat expert
CellsmartPOS systems USA
Jan 2014 - Mar 2016 | Karachi, Pakistan

Working remotely from Home customer and resolve their issues online taking inbound calls for doing repairs on customers system. working with Development team and resolve customer issues.
doing customer daily an email about system and all new customer signups.

学历

University of Karachi
学士, , B.Com‎
Accounting
所占比重 67%
2003
Jinnah College Karachi
, F.Sc Pre-Medical‎
所占比重 65%
1999
dhaka sec school
, Matric in Science‎
所占比重 62%
1995

技能

熟练 Driving
熟练 Building Relationships
熟练 capability to learn
熟练 communication
熟练 communications
熟练 Computer Literacy
熟练 computer skills
熟练 CRM
熟练 customer sales
熟练 Engl
熟练 enthusiasm to succeed.
熟练 excellent computer skills
熟练 Excellent market and selling skills
熟练 Excellent Verbal and Written Communication
熟练 flexible attitude
熟练 Form Filing and Proof Reading
熟练 Handling Portfolio of VAS
熟练 Highly computer proficient
熟练 IT Hardware Support
熟练 IT Skills
熟练 IT Solution Sales
熟练 KEEN TO LEARN
熟练 loyalty
熟练 management skills
熟练 Marketing
熟练 negotiation
熟练 Office Meetings
熟练 outbound marketing
熟练 Photocopiers
熟练 Presentable
熟练 Printer Drivers
熟练 reading & writing)
熟练 Relationship Management
熟练 RESPECTFUL
熟练 Results Driven
熟练 Sales
熟练 Sales Acumen
熟练 Sales and communication
熟练 Software Sales
熟练 software use
熟练 Strong Organizing and Planning skills
熟练 Supply Chain
熟练 Ability to manage multiple Deadlines
熟练 able to communicate clearly
熟练 able to travel extensively
熟练 Access Control Management
熟练 Account Management =
熟练 Account Mapping
熟练 Accounts Administration
熟练 Accounts Receivable

语言

中级 阿拉伯语
熟练 英语

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简短自我描述
ASIF FAROOQI
Graphic Designer (Executive) - Media Cell Department, TUWAIRQI STEEL MILLS LIMITED

Fahad is a natural leader.

简短自我描述
ASIF FAROOQI
Graphic Designer (Executive) - Media Cell Department, TUWAIRQI STEEL MILLS LIMITED
曾与你工作在 CellsmartPOS systems USA

Fahad is an example of true leadership in action; not seeking merely gain followers, but also working hard to cultivate other leaders.

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