Promotion of the project activities through print, electronic and social media.
Support and Coordination with all media related activities.
Responsible for project promotions through advertisement, printing of material like    brochures, banners.
To organize meetings of stake holders like Chambers, educational Institutes.
To keep track of all the activities.
 Providing mutual support and assistance to peers as and when required.
Ensure that all defined tasks / targets are achieved in timely manner.
Work closely with the external partners or stakeholders as well as with the project staff.
Develop and use indicators to focus on results as well as implementation.
Carried out day-to-day duties accurately and efficiently.
Support and Coordination with all media related activities.
Participated in team-building activities to enhance working relationships.
Responsible for project promotions through advertisement, printing of material like brochures, banners.
Proved successful working within tight deadlines and fast-paced atmosphere.
To organize meetings of stake holders like Chambers, educational institutes.
Work closely with the external partners or stakeholders as well as with the project staff.
Created plans and communicated deadlines to complete projects on time.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Cultivated interpersonal skills by building positive relationships with others.

Communication & Outreach USAID under graduate Scholarship

Coordination with all Partner university regarding scholarship data.
Dealing with vendor and processing their payment.
Coordination for budgeting of scholarship with Partner University.
Annually and quarterly reporting to donor.
Conducting and coordinating ISAC Meeting.
Coordinating with Customer service team.
Marketing and branding of program in different event. Dealing with partner universities and students.
Social Media Campaign like uploading success stories, information regarding new slots and event.
Organizing event for promotion and branding of program for the students of partner universities.
Organizing Trainings and workshop for students.
Assisting in Radio shows with USAID officials.
Liaison with Media Department for Radio shows, T.V show for promotion of program.
Assisting in Designing of Banner and advertisement of program information.
Procurement of promotional material for Different Training and workshops.
Dealing with vendor and processing their payment.
Conducting radio show to promote the activities of Project.
Arranging Workshop and maintain Log sheets of activities.
Ehsaas scholarship
Conducting ISAC in Partner Universities
Budgeting and operational work
Compliance of SoP for submission of documents.
Monitoring selecting criteria and implementation of SoP of Scholarship.
Documentation (FURS, INVOICE Minutes of meetings, Budget sheet)
Maintaining SAP DATA.
Managing customer service Team
Donor and stake holder dealing.
Procurement
Comparative summary.
Approval from higher authority.
Purchase order issued to vendor who has lowest rate with approved specification.
Stock entry in stock register.
SAP Debit invoice for payments

Coordinated presentations for customers and project members to detail project scope, progress and results.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Prepared meeting agendas and minutes for distribution and record keeping.
Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Managing clients; providing technical support to clients and field staff.
Managing and supervising data centers; dealing with Government departments; recording all activities.
Managing staff trainings – coordination and materials
Kept projects on schedule by managing deadlines and adjusting workflows.
Arranged travel and accommodation for team members and project partners.
Managed competing Requirements and professionally adapted to frequent change, delays and unexpected events.
Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
Maintained open communication by presenting regular updates on project status to customers.
Recruited and oversaw personnel to achieve performance and quality targets.

Supervising Call Center team; organizing and prioritizing duties
Floor management and customer service management; communicating clearly and effectively with clients
Respond promptly to customer inquiries
handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Process orders, forms, applications and requests
Organize workflow to meet customer timeframes
Record details of inquiries, comments and complaints
Record details of actions taken
Maintain customer databases
Manage administration
Communicate and coordinate with internal departments
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process