Dear Recipient,
With top-tier education (BS-Engg., MS-Engg., MS-Project Mangement), I have a wide ranged 13 years’ experience in Engineering, Management, Institutional Development, Project Management, Strategic Business Development & Execution, Key Account Management, Product Management, IT, Telecom, VAS & IoT Product Development, Operations Management, and Revenue & Profitability Growth.
Being a Savvy Operations Leader with an indelible reputation for delivering inventive business strategies and client-focused solutions that improve margins, I have managed commercial & technical operations to improve overall efficiency & quality of product & services.
I mobilize the top-tier talent to create high-performing cultures that consistently achieve in volatile markets. Harmonize customers, internal teams, and management to grow. Have following Skills:
Proven performer
Technology Enthusiast
Online/Digital marketing engine experience
Business planning and sales management track record
Feasibility Studies
Requirement Gathering and Scope Finalization
Project Planning and Preparing WBS
Cost & Time Estimation for Schedule & Cost Baseline
Risk Management and Performance Metrics
Monitoring And Evaluation During Execution
Complex Change Management
Contracts Management
Telecom VAS and IoT Specialist
Telecom VAS Pricing and Forecasting Expert
Integrated Front, Middle and Back Office Operations
High Productivity with Collaborative Approach
Large Client Relationship Management
Business Development & Exploring Opportunities
Preparing Commercial Proposals for Bidding & RFPs
Analytical Skills
Invoicing & Recovery
Key Account Management
Management
Microsoft Office
Operations Management
Product Development
Product Management
Programming
Project Management
Revenue & Profitability Growth
Strategy
Team Management
Teamwork
Telecommunications
Troubleshooting
Targeting Rs. 100 Million Annual Revenue in 2019, with 100% Growth Rate
Strategic Partnership with NTC to serve the masses (Federal & Provincial Govt. Institutions) with our VAS Platforms (LBS, SMS, IVR, Mobile Apps, Web Portals, GIS, MIS, and Social Media services)
Raised Revenue from 30 M to 51 M Per Annum in 2018, with 70% Growth Rate
Raised Revenue from 20 M to 30 M Per Annum in 2017, with 50% Growth Rate
Won bid, developed, deployed and launched Customer Experience Champion (CX-Champ) Project in PTCL.
Developed and Launched Field Force Management & Communication App; named www.Where.Works
Won bid, developed and Launched JazzCash Agent Locator Service in Jazz
Won bid, developed and Launched MyUfone App Phase-1 & Phase-2
Conceived, got developed and launched Utrack & TrackLive Collaborator Account Add-ons
Diagnosed monthly revenue leakage of Rs. 1 Million in Utrack Business Service and conserved future losses
Coordinated centralization project of charging mechanisms (MO, MT, AMA, CAReS etc.) for Utrack services into Ufone- Convergent Billing Solution (CBS) to minimize revenue losses and customer satisfaction
Devised a transportation plan, maximized the productivity of HR and conserved annual Rs. 3.6 M direct and 30 M indirect
Forged, negotiated, acquired and contracted three strategic & one commercial partners [eConceptions (Local-Strategic), eOcean (Local-Commercial), Intel Surge (Strategic Partner for Iraq), Raju Corporation (Strategic Partner for Canada)]
Conceived GSM-UAN Project by integrating Virtual-PABX of Tel-e-Com and Telenor with SyntecX LBS Platform
Established a new Training Division in partnership with FinMan Group to maximize the space, resources and skills utility
Charted migration of Corporate Services in JAZZ VAS to JAZZ BSD to maximize the product revenues
Revamped and re-launched LBA in Telenor
Established SOP for Sales Tax Invoicing in all 6-Telecom Operators
Raised Company Revenues from 10 Million per Annum to 51 Million Per Annum
Managed 5-Telecom Operators Accounts (Mobilink, Telenor, Ufone, Warid and Zong) for LBS and LBA services.
Forged, won RFPs, Coordinated deployment and launched operations of Ufone-LBA, UTrack-GeoFencing Addon, Telenor-TrackLive-SpotOn; an Android App for GPS based tracking, Mobilink Guardian Service, Mobi-locator / Jazz-Locator Service, Telenor 3G-Check Service, WARID 4G-Locator Service and Telenor BVS Locator Service
Coordinated integration with UCIP, CRM, Mediation & USSD Gateway to streamline charging & service flows in Mobilink
Coordinated and represented SyntecX and its products in Telenor-IoT events in Karachi and Lahore
Conserved annual 3 Million and Coordinated TrackLive charging migration from CRM to SDP to avoid revenue leakage
Coordinated integration with CRM-TABS to automate the recursive charging instead of MO based charging in WARID
Revamped Utrack Business and launched new packages to meet customer requirements
Revamped iSaleFox & iWatch and hide the charged SCs to avoid credit notes, overcharging & customer annoyance
Forged, deployed and launched operations of Mobicash Agent Locator Service in Mobilink & Middleware in Telenor-LBA
Forged, negotiated & convinced Telenor to revise TrackLive & LBA Rev Shares from 70:30 to 50:50 in favor of SyntecX
Diagnosed charging malfunctioning in Zong-LBS and Secured Rs. 5 Million revenue from leakage
Managed Location-based Services Account in all 5- Telecom Operators (Mobilink, Telenor, Ufone, Warid and Zong)
Aug 12 to Dec 13 Key Account Manager
Forged, deployed and launched operations of LBS in WARID & Zong and LBA Telenor
Coordinated the project of integration of MML with LBS and changing MO based charging to MML based charging
Forged, negotiated and convinced Zong to revise LBS Revenue Share from 70:30 to 50:50 in favor of SyntecX
Coordinated migration of Telenor-LBS from CPA to SDP
Managed Location-based Services Account in 3- Telecom Operators (Mobilink, Telenor and Ufone) in Pakistan
Prepared and finalized the curriculum, course contents, recommended books, credit hours, course files etc.
Taught Electric Circuit Analysis & conducted Lab for 1st semester
Taught the Workshop Practice Lab to the 1st year student
Developed project proposals, technical & financial feasibilities of indigenous engineering projects
Worked on Indigenously Development of Autoloader of Tank T-80-UD and led a team of three engineers for HIT Project
Completed registration with HIT for tenders participation, bidding process, technical visitation and contract winning in accordance with PEPRA rules
Established new office and Engineering Lab, procured furniture, electric appliances, computers, established Wi-Fi LAN
Conducted 30 interviews and hired engineers and junior staff.
Scrutinized Vendors for the project parts, designed Time Log and Maintained Correspondence Files with Customers/HIT
Maintained Project Performance Report, Inventory Log Books, Project Visit Reports and Project Costing File
Prepared the financial feasibility of a new Engineering University/Affiliated Institute Project
Prepared WBS, allocated resources (man, machinery, and money), Masterplan & drew the timelines
Coordinated complete hiring process. Shortlisted & interviewed 100 candidates and prepared service contracts for Admin Officer, Asst. Dir. Finance, Asst. Project Manager, Four Lab Engineers, Visiting Faculty, Manager External affairs, Front Desk Officer, Librarian & Asst. Librarian.
Finalized Building, Prepared partitioning Plan, Ventilation & Air Conditioning Plan and Electricity Plan
Outsourced masonry work, woodwork, glass work, plumbing, electrification, security system, Air conditioning, & furniture.
Developed building furniture & fixture plan, finalized design, engaged vendors and signed contracts.
Coordinated affiliation process with UET Taxila & UET-Lahore, accreditation with PEC, HEC, TEVTA and PBTE
Prepared the prospectus contents, website contents & brochure contents
Prepared curriculum draft for EE, MTS, SWE, BBA, MBA, B.Com, M.Com, BS(A & F), BCS, MCS, DAE courses
Coordinated visitation of UET-Taxila Affiliation Committee, PEC accreditation committee
Developed Admission Policy and Filing System for Undergraduate and DAE Programs
Prepared the marketing plan to attract the students, captured UET-Test Centers in Lahore, Rawalpindi, Taxila, Multan, Gujarat, Faisalabad & Bahawalpur and confirmed admissions of 50 students.
Developed Labs Required for First Two years of DAE Programs
Conducted study on Autoloader of Al-Khalid Tank-I and Proposed Distributed Control System to enhance efficiency
Designed and implemented the control of Hoister and Hammering Devices
Worked on a Funded Project of Prosthetic Limb
Conducted Lab of Digital Logic Design for Degree 31-MTS (Two Classes), Data Structures & OOP for Degree 31, 32-MTS (2+2 Classes) and Assisted in Image Processing Lab (Degree-31; Syndicate-A & B)
In-charge Library Affairs & Procurement of Books etc.
Taught Microprocessor & Interfacing (Sem-5), Intro to Programming (Sem-2), Electronics Devices & Circuits (Sem-3)
Assisted in Lab of Digital Logic Design for Degree and Data Structures & OOP for 2-Yrs. (2+2 Classes)
Development of SIRIUS; An 8051 based Tri Processor Architecture Handheld Computer
Used C/C++ in Keil, Alif-OS Troubleshooting and developed E-Book Reader, FAT, In-Application Programming, Dynamic Application Loading, Integrated GLCD, Keypad, RTC, Buzzer, RAM & Flash Memory