7 years of experience in IT Operations.
Provides technical leadership for problem escalation and resolution.
Highly motivated with the ability to work independently or as an integral part of a team and Committed to highest levels of professional.
Responsibilities:
Providing IT Support to end users. Maintaining Network and stay connected with Germany, Holland, Finland and Middle East and Africa.
Strong knowledge to coordinate, administer and resolves day-to-day end-user requests; provide support through multiple channels, such as telephone, emails, Team Viewer etc.
Excellent ability to responds to client inquiries concerning systems operation and diagnoses system hardware and software problems.
Installation and support of Microsoft products at client and Server end.
Having excellent time management, confidentiality & communication skills.
Provide support in Windows Server 2008, Windows 7 Desktop environment.
Monitor IT operations of Afghanistan, Peshawar, Lahore, Islamabad, Multan and Karachi office network including Wireless network, including Software and Hardware support.