概要

1-Customer call handling/walk in customer
2-Online complaint handling
3-Launching complaints
4-Forwarding complaints to concerned dept
5-Tracking of complaints
6-Making sure appropriate action was taken and issue resolved
7-Updating status of complaint in system
8-Taking feedback from customer
9-Documenting receipts of complaints
10-Handling of Accounts dept

工作经历

公司标识
Customer care officer
north sindh urban services corporation
Jan 2011 - Apr 2017 | Rohri, Pakistan

学历

University of Sindh
学士, , BS(Information Techonology)‎
Information Technology
2007

技能

熟练 Customer Analysis

语言

熟练 乌尔都语

关注的公司

zara 联系人

nusrat ali shah
North Sindh Urban Services Corporation Ltd (ADB)