International commodities trade professional with eight years of experience in business development/sales and clients handling. Hardworking personal, strong English communication and negotiation skills. Good team player and hands on handling teams.
• Managing Export Sales Operations.
• Implement support and ensure compliance all company policies and procedures.
• Improving work methodology according to the market scenarios.
• Coordinate/correspondence with logistic, document, finance, quality, procurement and account departments to execute sales operations.
• Ensuring satisfaction themes including existing client’s retention project.
• Discovering new markets and clients.
• Hiring and training sales staff.
• Administrating company's new corporate projects.
• Managing online advertisement of new chemicals.
• Coordinating and deploying new policies for corporate projects.
• Monitoring key performance indicators of team.
• Implement support and ensure compliance.
• Meeting with CSR's to check and improve work methodology.
• Coordinate/correspondence with development team about client's complaints/concerns.
• Indicating new potential markets for business.
• Developing business relationships in the market and generating sales.
• Organizing promotional displays on different corporate locations.
• Manage customer bank and data.
• Discovering new strategy and opportunities for sales.
• Complaints handling for both existing and new clients.
• Monitoring accounts and verification matters.
• Organizing meetings with new clients for credit projects.