Responsible for establishing a new bank branch which included creating new business, opening and
closing the branch, processing reports, ordering all supplies and office equipment, ensuring the
branch is in compliance with central bank regulations and all other areas of operation management.

Duties:
• Handling overall branch operations, remittances and cash clearing.
• Checking branch working/vouchers on daily basis as per bank policy.
• Data input into the system and authentication of financial entries.
• Oversee the processing of loans and other bank activities to ensure due process, accuracy
and accountability are followed.
• Ensure Client date is protected from the public and secured against fraud by enforcing
access rights and verification levels.
• Managing operations risk and all customers KYC.
• Ensuring service recovery procedures and securities for prevention of loss.
• Preparation and timely submission of compliance/inspection report to higher authorities.
• Preparation and managing branch financial statements daily,weekly, monthly and half yearly.
• Ensuring all the laid down goal and objectives of the bank are maintained by all staff.
• Manage and supervise the branch and also responsible to provide mentorship to all the
members of operations team by observing their daily activities and assisting them in solving
complicated issues arising from errors in operations.
• Responsible to delegate duties to various team members, giving them specific task to
accomplish for the overall success of banking operations.
• Manage the work flow and schedule to ensure deadlines are met, priorities are recognised
and policies and procedures are followed.

Was responsible for the full employee life cycle from recruitment, induction to exit,and for
providing full administrative support to the HR Managers and Officers. Also involved in the day-today
running of the HR office.

Duties:
• Ensuring the department complies with all recruitment Policies, Laws, and Regulations.
• Putting together new employee starter packs.
• Setting up, monitoring and then tracking employee probationary periods.
• Carrying out background and reference checks on prospective employees.
• Acting as the first point of contact for anyone enquiring about a vacancy.
• Maintenance of the HR records and systems.
• Keeping track of any employee anniversaries and awards they are due.
• Developing reports for senior HR Officers on staff sick leave, absences and holiday leave.
• Screening phone calls, emails, letters and personal visits.
• Providing professional advisory support to employees.
• Interpreting and clarifying the HR policies & practices.

Was responsible for the handling, processing and servicing of clients\' branch transactions in a
prompt, efficient and accurate manner.

Duties:
• Received and count working cash at the beginning of shift.
• Processed customer deposits, withdrawals and payments.
• Salary payments to various companies employees.
• Balanced all cash transactions on daily basis and resolved discrepancies.
• Sorted soiled and mutilated notes.
• Monitored bank vaults to ensure cash balances are correct.
• Sorted and filed deposit slips.
• Opened new customer accounts and Issued new Cheque books.
• Performed OBC (Outward Bills of Collection).
• Processed recurring and daily electronic transactions and dealt Home Remittances.
• Maintenance of Security and Stationary register.
• Assisted with bank branch Audit.
• Built positive working relationship with existing customers for repeat business.
• Identified and contacted potential customer to increase customer base.
• Maintained customer accounts, made sales calls to customers and identified cross- sell
opportunities.
• Maintained up-to-date knowledge about bank products and services.
• Worked in compliance with bank policies and procedures.
• Provided support to personnel banking department when needed .